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Guided Snorkeling Tour in Kota Kinabalu

(16 customer reviews)

RM185

The Guided Snorkeling Tour with Borneo Dream offers guided snorkeling tours from our boat along tropical coral reefs fringing the islands in nearby Tunku Abdul Rahman Marine Park. You will be guided by one of our experienced, friendly qualified PADI Crew who has fantastic eyes for spotting a wide variety of marine life. Expect to see a wide range of colourful tropical fish life during your snorkeling sessions, including Nemo’s cousins – and a Turtle if we’re lucky 🙂

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Guided Snorkeling Tour in Kota Kinabalu Sabah

Looking for a snorkeling adventure in warm tropical waters during your holiday in Kota Kinabalu, Sabah? Then join the PADI Discover Snorkeling Experience – a Guided Snorkeling Tour in Tunku Abdul Rahman Marine Park near Kota Kinabalu. Whether you are new to snorkeling, or have gone snorkeling many times before, the guided snorkeling tour will be tailored by your Snorkel Guide, an experienced PADI Instructor, to offer you the best snorkeling experience.

During our Guided Snorkeling tour we offer three fully guided snorkel tours (from our boat) by a PADI Professional – two in the morning, one in the afternoon – helping you to get the most from your snorkeling day tour in Kota Kinabalu, Sabah. During your Guided Snorkeling Tour, or PADI Discover Snorkeling Experience, we will not only show you some great marine life but help you with your snorkeling skills should there be a need. As your guided snorkel tours are from our boat you will be snorkeling shallow fringing coral reefs on one of the islands in Tunku Abdul Rahman Marine Park, and therefore away from the busy beach areas on the public islands. Chilled out, tropical guided snorkeling fun with Borneo Dream in Kota Kinabalu, Sabah! Book your Guided Snorkeling Tour Kota Kinabalu Sabah with Borneo Dream Today!

Experience the Underwater World with a Guided Snorkeling Adventure

The tropical coral reefs we visit for our guided snorkeling tours in Tunku Abdul Rahman Marine Park are home to a myriad of tropical marine life. Expect to see a wide variety of tropical fish species including Clown Fish (maybe Nemo’s cousin :-), Parrot Fish, Damsel Fish, Puffer Fish, Lion Fish, Wrasse, Scorpion Fish, Barracuda and lots more. If you are lucky you could come across a Hawksbill Turtle during a guided snorkel Tour – very cool! As we only use experienced PADI Professionals to guide you on our Guided Snorkeling Day Trip they have fantastic eyes for spotting marine life for you.

After enjoying a relaxing snorkeling trip around our local marine park why not consider some scuba diving? If you are not a scuba diver already then why not try a PADI Discover Scuba Diving Experience with Borneo Dream. Or, why not push the boat out with some new snorkel gear from our extensive shop range.

Trip Itinerary – Your Guided Snorkeling Trip Adventure in Kota Kinabalu

08:45hrs: Meet our crew at the Red Telephone Booths/Boxes on the left-hand side, just inside the entrance on the left-hand side at Jesselton Point Jetty.

09:00hrs: Board our boat and a boat safety briefing will be provided. Your Snorkel Guide will introduce themselves and outline the itinerary for your itinerary for the day. You will then be transferred to the morning snorkel site in Tunku Abdul Rahman Marine Park.

09:30hrs – 9:45hrs: From Jesselton Point Jetty it takes about 15 – 30 minutes to arrive in the marine park. We will then give you a full briefing prior to your first guided snorkeling tour. Get your snorkel gear on and off you go with your PADI Instructor Snorkel Guide for your morning guided snorkeling tour. During the morning you will be offered two guided snorkeling sessions at two different coral reef sites (each snorkel session will be maximum of 1 hour). Your Snorkel Guide ‘PADI Professional’ can also choose to adapt the morning snorkel session to offer one longer snorkel tour in the morning if a site offers lovey snorkeling conditions, or due to weather/sea state.

~ 12:00hrs: Your group and guide will be collected and taken for lunch on one of the islands in the Tunku Abdul Rahman Marine Park.

~13:30hrs: After your lunch break you will have the opportunity to join a guided snorkeling tour on a different snorkel site or alternatively relax on a beach.

15:00 – 16:00hrs: At the end of the day you will be returned to Jesselton Point jetty.

Trip Pre-requisites For Guided Snorkeling Day Tour

The PADI Discover Snorkeling Experience, Guided Snorkeling Tour in Kota Kinabalu, is an available to anyone. There are no age restrictions but we ask that anyone under 18 yrs old is accompanied by a Parent or Guardian. It is recommended too for joining the guided snorkeling activity that you should be able to swim and be in good health.

Trip Inclusions

  • Return boat transfers on one of our Borneo Dream boats from Jesselton Point Jetty.
  • Jesselton Point jetty fee and Sabah Parks island conservation fee.
  • Free use of our rental snorkel gear (mask, snorkel, full foot fins, shorty tropical 3mm wetsuit and life jacket if required).
  • 2 – 3 guided snorkel tours (subject to conditions on the day)
  • Guiding by one of our friendly, experienced, qualified PADI Professionals in a maximum ratio of 1:6.
  • Lunch at a cafe on an island in the Marine Park (choose from a range of meal options).
  • Free flow water and snacks (biscuits/sweets) on our boats.
  • 0% Sales & Service Tax on the tour price as applicable from 6th May 2019.

Trip Exclusions

We suggest you bring a small change for ice cream or a soft drink/fruit juice at lunchtime.

Camera with underwater housing is available for daily rental (advance booking required).

Recommended Packing List For Your Guided Snorkeling Day Trip

Swimwear, towel, dry clothes, suntan lotion, sun hat and sunglasses.

Notes

A PADI Liability Release Form must be signed and understood by the participant before the tour commences. Any participant under 18 years is supervised by a parent or guardian at all times.

So, what are you waiting for, book your guided snorkeling day trip in Kota Kinabalu, Sabah today?

16 reviews for Guided Snorkeling Tour in Kota Kinabalu

  1. Henrika, Finland

    Extremely well organized trip!
    Took a boat for two different snorkeling sites, the snorkeling took over one hour on each site which was great. The sites were not crowded, huge amount of different fish and saa even a shark. Then had Ok lunch on an island after which had third session of snorkeling, over an hour again. So the trip was all about what we had wished and paid for, snorkeling on good sites and saa so much.
    Small group was nice, well planned snorkeling tours, a great guide, could not wish more. Jason was so great guide, very good English speaking, knows very much about fish, snorkelingsites etc. All gear we had from the organizer was in excellent condition and we were very well informed all the time about everything. I so recommend this tour and company If you wish to dive or snorkel in Borneo. I have snorkeled for 25 years and this surely one of the best trips ever, If not the best too.

  2. JamesFairclough17 Tarporley, United Kingdom (TripAdvisor)

    Brilliant day snorkelling – Jumping into the sea in Borneo is like getting into an aquarium! Did the guided snorkelling trip with Esther. She was absolutely brilliant, funny and chatty but most of all had a great knowledge of all the marine life- we were spotting sharks etc. while other groups were in the wrong place! What an experience. Boat driver was also funny as was the other guide on the trip, really nice environment. Nice lunch was provided and for what you pay it’s great value. If you love colourful marine life, do the guided snorkelling tour, but I think any underwater adventure with them would be great. Keep up the great work!

  3. A TripAdvisor Me (TripAdvisor)

    A wonderful way to spend a day in Kota Kinabalu – We had a great day snorkelling with Borneo Dream Travel. The staff was very helpful and fun. In the afternoon, the girls stayed on the boat and relaxed while the boys went on the second segment of snorkelling. The highlight of the trip was the zip line between the islands at lunch. Would recommend renting the camera waterproof case to capture the fish and underwater wildlife you can see. We did not take advantage of it but wish we had.

  4. A TripAdvisor Me (TripAdvisor)

    Day of snorkel – The team took a lot of effort in taking us to the nice snorkel sites. If you stay close to the guide, he will show you the unexpected wonders of the sea.

  5. Ciampi1 London, United Kingdom (TripAdvisor)

    Amazing snorkelling and diving trips – We went snorkelling as a family in August and the following day my son (14) and I, had an introduction to diving. We had Esther as our instructor on both occasions, which was perfect because she is very competent and great fun. On the first day, we got caught by a storm in the afternoon, but we were taken back to our resort by our fantastic skipper Shah who also helped me with the heavy equipment on my diving trial (thank you Shah!!). We had a fantastic time on both days, saw loads of fish and sea life, had fun and felt very safe ( even my apprehensive teenage daughter who had a blast!). If you are in the area, I would highly recommend Borneo Dream for snorkelling or diving.

  6. Rovers_Girl2, UK (TripAdvisor)

    Excellent snorkelling trip – We booked on the 1-day snorkelling trip in TARP from Kota Kinabalu as we wanted to snorkel from a boat rather than from a beach. Before the trip, the email communication was excellent and they ensured they had the right sizes of equipment on board for us.

    Our leader, Sabri, met us at Jesselton and ensured everything ran smoothly all day. The boat had 3 separate parties – 2 snorkelling and 1 diving – a nice touch was that each party had their own leader so Sabri was only looking after my family. He pointed out fish and coral to us when in the water and also arranged for my girls to do the zip line between Gaya and Sapi at lunchtime.

    Lunch is included on Gaya Island and you get to choose from a menu so you don’t all have to eat the same food.

    Overall it was a great day out and highly recommended.

  7. Rikke Hamburger G (TripAdvisor)

    Amazing day – My mom and I had a private snorkelling trip with our own guide and had a wonderful day together with Dave. Nice program and good attention in the guest.

  8. Barry

    Did a snorkeling trip as my girlfriend does not dive. First snorkel there was a lot of destroyed coral due to dynamite fishing. The afternoon snorkel was perfect for my girlfriend as a newcomer to snorkeling. Nice coral, lots of fish, OK visability, a nice drift at times. We saw a blue spotted Ray and Green Turtle which was nice. The atmosphere on the boat was really nice, the staff very friendly and they took care of the new divers on the boat… Overall a good day and I would recommend this company 🙂

  9. Susan Kim

    Borneo Dream snorkelling trip was fantastic. Big thanks to all staff from booking to the trip stage, especially to Basir who ensured I always followed the group throughout the day. All in all the trip was well organised, safe and comfortable for me to take participate in.

  10. Ryan

    Really well organised trip with great guides. They were very friendly and really helped to find the best spots to snorkel on. Would really recommend to anyone wanting to avoid the crowded areas surrounding KK. Thanks guys

  11. RR_Yangon (TripAdvisor)

    Fun day for scuba / snorkel near Gaya Island
    My husband and I had a great day outing with the Borneo Dream team. We were delighted the team could accommodate a couple like us with one diver and one snorkeller on the same boat. Eugene and Basir were both excellent – pointing out fish, sharks, etc. Overall we were happy with the experience and would recommend to anyone looking for a solid snorkelling/diving experience near Gaya Island.

  12. Willie C.

    Our snorkel guide, Basir, really helped us a lot in open water area where we could genuinely experienced wildlife. He also kept us safe any time. Furthermore, the boat was clean, everything was organized and I did get value for my money !

  13. John Morgan

    The Borneo Dream Team are fun loving and great to be around. The snorkelling is not a priority on the boat as divers dictate location and timing. A bit more chat about types of coral and fish types would have added value. Overall a good day out for non divers or people flying the next day.

    John, Many thanks for your feedback we will take note of your comments and improve our service. Regards Borneo Dream

  14. JAEH HYUK HUR

    Wonderful diver staff and snorkel trip schedule. next time we`ll try DSD course. *frankly i`m one of padi MSD #0706A57817, But my wife is NON diver. so i have no other choices, and stick together with my wife. It`s 1st snorkel trip experience to my wife. we very enjoyed with borneo dream travel trips. thank again, see you next vacation in K.K.

  15. Nigel Bradley, UK

    Gary was a brilliant Snorkel Guide, especially for my 3 sons who hadn’t snorkelled before and were a little apprehensive. He was very patient and great company. Thanks very much for all your help!

  16. Jiang Qi, CH

    First it’s a well organized trip. Rebecca is a nice guide. The introduction of the whole trip and the boat was professional. And the 2nd snorkelling place was more seduced and we had great fun. Food was delicious.

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Best Snorkeling in Kota Kinabalu, Sabah

  • Which is the best island for snorkeling in Sabah?

    In terms of ease of access and affordability, the best islands for snorkelling at in Sabah are located within Tunku Abdul Rahman Marine Park. The Marine Park which is located in front of Kota Kinabalu is home to five islands – Sapi, Gaya, Mamutik, Manukan and Sulug – and each of them is fringed by coral reefs. The three islands with beaches open to the public offer snorkeling from the beach in a cordoned-off area, although the best snorkeling in the Marine Park is to be had from a boat along with coral reef sites away from the busy beaches.

    For that perfect island getaway experience, you should check out Lankayan Island located in the Sulu Sea accessible via Sandakan on the east coast of Sabah. Lankayan offers world-class snorkeling right from the shore and with just one Resort located on the island, you will feel like you have the white sandy beach and fringing coral reefs almost to yourself. The shallow waters are typically beautifully clear offering easy sightings of turtles, rays, and a range of tropical fish life from the beach.

    The dream for non-divers visiting Sabah is to go snorkeling at world-famous Sipadan. However this it not that easy to do as only a selection of Resorts / Operators will allocate Sipadan permits to snorkelers (most allocate them to diving guests only). One Resort who takes snorkelers to Sipadan is Mataking Reef Island Resort (subject to permit allocation).

  • What is the best time to snorkel in Malaysia?

    Malaysia is split across two landmasses, Penisular Malaysia and Malaysian Borneo (Sabah and Sarawak), and the best season for snorkeling differs across these locations. 

    Peninsular Malaysia has an annual monsoon season (from April to October in the southwest, and October to February in the northeast) so you’d avoid these times if snorkeling is on your ‘to-do list’ for your holiday. 

    Sabah, Northern Borneo is known as the ‘Land Below the Wind’ a phrase used by seafarers in the past to describe all the lands located below the typhoon belt, so free from climatic disturbances and typhoons. This makes Sabah a 365 days a year location for holidays with snorkeling offered all year round, albeit the months at the start of the Dry Season (April – June) usually offer the calmest, driest weather perfect for snorkeling.

  • Will we still go snorkeling if it is raining?

    The quick answer is “yes”. Sabah has a tropical climate and as part of this, we will typically have some tropical rain later in the day on most days. This rain is warm, often a welcome relief and for most activities does not stop play. Specifically for our snorkeling activities from Kota Kinabalu:-

    • It is still safe to snorkel when it’s raining.
    • You won’t get cold if it rains as the sea temperature, for most of the year, is a toasty 28C – 30C. We also provide all our snorkeling customers with 3mm tropical wet suits for thermal protection.
    • The tropical marine life will still be there to see as you enjoy your snorkeling activity.

    Whilst Sabah’s tropical climate means there’s a good chance it will rain at some point during your holiday, it’s this climate that also supports the rainforest, and it’s inhabitants, found here. Most days in Sabah, especially during the Dry Season, start off with blue sky, sunshine and a calm breeze with a chance of rain typically later in the day, evening or night time. As long as you come on holiday prepared for a hot, humid and sometimes wet tropical climate you will have a great time!

  • General frequently asked questions

  • What is Borneo known for?

    Borneo is the third-largest island in the World and is known for a range of things that help make it a special place to visit, and on the bucket list for many travellers. From it’s an amazing range of wildlife including the Bornean Orangutan, it’s ancient rainforests (some of the oldest in the World), world-class diving at Sipadan through to the highest peak in South East Asia – Mount Kinabalu. Borneo is one of the most biodiverse places on the planet, being home to an estimated 15,000 different plant species including the World’s largest flower – the Rafflesia. Borneo is also famous for its rich culture and is home to > 200 tribes each with their own traditions, dialect, dishes, type of home they live in etc. The most famous tribe from Borneo are the headhunters (Murut tribe). 

  • Is Sabah a country?

    Sabah is a state of Malaysia located in northern Borneo. Borneo is home to four political regions: Kalimantan belongs to Indonesia, Sabah and Sarawak are part of Malaysia (often referred to as Malaysian Borneo), and the sultanate of Brunei.

  • Can you fly direct to Borneo?

    To fly to Sabah, Borneo you need to fly to one of three airports – Kota Kinabalu airport (BKI) the main gateway to Sabah, Sandakan airport (SDK) on the east coast and Tawau airport (TWU) on the south coast. Which airport you fly in to/out of depends upon your itinerary and your flight route to Sabah. There are currently direct flights to an airport in Sabah from a range of airports in South East Asia with most direct routes being via Kuala Lumpur, Singapore or Hong Kong. More recently you can fly direct to Kota Kinabalu (BKI) from South Korea, certain cities in China, Taiwan, Japan and the Philippines. For other parts of Borneo, you can fly to Sarawak’s Kuching airport and Brunei’s Bandar Seri Begawan airport.

  • What language is spoken in Sabah, Borneo?

    Bahasa Malaysia (Malay) is the official language spoken in Sabah. Other widely spoken languages include a range of Chinese dialects (such as Mandarin), Tamil and English. All the indigenous tribes also speak their own language – in Sabah the indigenous people speak Dusun and Kadazan, Bajau, Murut, Lun, Bruneian, Rungus, Bisaya, Iranun, Bawang, Sungai, Suluk, and Sama. For travellers visiting Sabah, you will find English is fairly widely spoken and understood in most areas you would visit, although if you tried to speak a few words in Malay it would go down a treat.

  • Which currency is used in Sabah?

    The Malaysian Ringgit is the currency of Malaysia. The currency code for Ringgit is MYR and the currency symbol is RM. We will quote all our prices using RM.

  • Is Malaysian Borneo expensive?

    Borneo may not be as cheap as some other countries in South East Asia, however, you can still have an affordable holiday here and experience some of the best Sabah has to offer. There are activities and accommodation for those on a budget, as well as more luxurious options for those wanting the 5* experience. The same goes for eating out you can eat very cheaply at a local cafe or food court, or you can choose to eat in a more expensive restaurant catering for the tourists coming here. Sabah, Borneo can be as cheap or as expensive as you want to make it means it is still a travel destination most can consider visiting.

  • Is it safe to go to Sabah?

    Sabah in general is a safe place to visit. There were over 4 million visitors to Sabah in 2019 and the vast majority of these visitors enjoyed trips to Sabah without incident.

    In recent years Sabah has put in place enforced security practices, via ESSCOM, to ensure Sabah remains a safe location to visit – these are focused on the south of Sabah (Semporna area) and the islands off the south and east coast of Sabah including those located near Sipadan. You can read the latest Travel Advice from Sabah Tourism.

    At Borneo Dream, we put our customer’s safety first. We ensure a safe environment is offered to our customers during their holiday in Sabah – whether it be suggesting restaurants to our customers, visiting the Kinabatangan River, white water rafting along Padas Gorge through to trekking in the jungle. We still suggest our customers take extra care if they go off exploring independently – this is the same for most other safe countries you could visit in the world.

    We do recommend you also read your country’s FCO Travel Advice for Sabah (Malaysia). You can also email the Borneo Dream Team with any questions or concerns you may have about visiting a specific location in Sabah and we’ll provide honestly informed feedback.

  • Will we still go diving or snorkelling if it is raining?

    The quick answer is “yes”. The longer answer for why rain does not ‘stop play’ when scuba diving or snorkeling in the tropical waters of Sabah:-

    • It is still safe to snorkel and dive when it’s raining.
    • You get wet in the sea when snorkelling or diving, you are not going to get any wetter if it rains.
    • You won’t get cold if it rains as the sea temperature, for most of the year, is a toasty 28C – 30C and even the rain is warm. Nice! We also provide all our divers and snorkelling customers with 3mm tropical wet suits for thermal protection.
    • The marine life doesn’t care if it rains and will still be there to see as you enjoy your scuba diving or snorkelling activity.
  • What will the weather be like when we are on holiday in Sabah / on my trip?

    Sabah has two seasons – The ‘Dry Season’ and the ‘Wet Season’. However, during the whole year we have a fairly constant temperature and humidity level – Sabah has a tropical hot and very humid climate. Most days normally start off with blue sky, sunshine and a calm breeze. Most days throughout the year we have a chance of rain typically later in the day, evening or night time – this is due to clouds building up during the day on the Crocker mountain range which rolls down into Kota Kinabalu normally during afternoon or evening.

    Online weather reports for Sabah will always say there is a chance of rain or thunderstorms every day in Sabah. This is true I that later each day we could get some tropical rain. But no-one can predict accurately what exactly the weather will the next day, the next week or the next month. All we’d say is don’t let weather reports rule what activities you choose to join. As long as you come on holiday prepared for a hot, humid and sometimes wet tropical climate you will have a great time!

    Find to more about Sabah, and Sabah’s climate, on Sabah Bah web site

  • Is it safe to visit Sabah, Malaysian Borneo?

    At Borneo Dream, we put our customer’s safety first. We have been operating in Sabah, Borneo since 2007 and all of our customers have experienced safe, enjoyable holidays. We ensure a safe environment is offered to our customers – whether it be suggesting restaurants to our customers to eat at in Kota Kinabalu, staying at a lodge along the Kinabatangan River, white water rafting along Padas Gorge or staying at an Island Resort. There are a small number of areas we suggest our customers take extra care if they go off exploring independently – this is the same as most other safe countries to visit in the world.

    Sabah itself has put in place enforced security practices over recent years to ensure Sabah remains a safe location to visit – these are focused on the south of Sabah (Semporna area) and the islands off the south and east coast of Sabah including those located near Sipadan. You can read the latest Travel Advice from Sabah Tourism

    We do recommend you also read your country’s FCO Travel Advice for Sabah (Malaysia). You can also email the Borneo Dream Team with any questions or concerns you may have about visiting a specific location in Sabah and we’ll provide honestly informed feedback.

  • Should I take malaria tablets for my Borneo holiday?

    Borneo typically as a whole is classified as a ‘high risk’ area for malaria. In reality, there will be areas in Borneo that are higher risk – like inner rainforests and rural areas – and areas in Borneo that are a lower risk which typically includes most of the places tourists visit in Sabah e.g. Kota Kinabalu, Kinabatangan Wildlife Sanctuary etc. We would always recommend you seek your Doctors advice on what medical precautions you should take when coming on holiday to Sabah, Borneo. It then comes down to the level of risk you want to take when coming on holiday regarding your health.

  • Can I book when we arrive in Kota Kinabalu?

    You can choose to wait until you arrive in Kota Kinabalu to book your trips. However, we’d always recommend you book your tours in advance if you are travelling to Sabah during a peak period, joining a specific tour really matters to you or you have limited time in Sabah (so little flexibility to join a tour on other dates).

    All the trips/packages we arrange for our customers in Sabah will be subject to availability. Some tours do tend to get fully booked in advance throughout the year as there is limited capacity and they are very popular e.g. Turtle Island, Resorts near Sipadan and climbing Mount Kinabalu. During peak periods in Sabah other tours/activities can also get fully booked e.g. Kinabatangan River packages and our own diving and snorkeling trips.

  • Which currency is used in Sabah, Borneo? What is the difference between MYR and RM?

    The Malaysian Ringgit is the currency of Malaysia. The currency code for Ringgit is MYR and the currency symbol is RM. We will quote all our prices using RM.

  • Can you look after my child/children while I join an activity?

    We help many families come on holiday to Borneo and organise tours that the full family can enjoy together. During activities, our guides and PADI Professionals are there to provide advice, tuition and supervise the activities they are running. We do not employ qualified childminders. As a parent, you are responsible for the child or children in your care and are required to supervise and be with them during all activities. This is for your child’s safety and protection, as well as helping you enjoy your time together as a family.

  • Best time to go to Borneo to see Orangutans?

    During the period of March to October is the best time to visit Borneo and see the Orangutans. This is when the weather is at its hottest but more importantly driest. The daily air temperatures range from 27°C to 32°C with humidity hitting 80% often. Orangutans can be sited at Sepilok Orangutan Rehabilitation Centre or on one of our many Kinabatangan River cruises.

  • What is the weather like in Borneo?

    Borneo is a tropical destination located approximately 6 degrees north of the equator. Let’s look at three destinations located in Sabah. Sabah is the northern Malaysian State of Borneo. On the west coast of Sabah is it’s capital Kota Kinabalu and on the east coast, we have Sandakan they are approximately 180Km apart. 125Km South of Sandakan is Danum Valley.

    Kota Kinabalu – The rainfall of 85 to 317mm per month with the wetest months being September till January. Temperatures are prerty steady at 31°C to 32°C.

    Sandakan – The rainfall of 120 to 450mm per month with the wetest months being August till February. Temperatures are prerty steady at 29°C to 33°C.

    Danum Valley – The rainfall of 165 to 220mm per month with the wetest months being October till January. Temperatures are prerty steady at 27°C to 29°C.

  • Terms & Conditions

  • Making a booking

    Please provide all information requested to help us manage your reservation and booking as quickly as possible. Please book as early as possible to avoid disappointment. Late bookings, less than thirty (30) days from your arrival date, will be accepted subject to availability. All late booking requests must be accompanied by full payment.

  • Our Prices

    All of our prices are quoted in RM (Ringgit Malaysia). Our quotes are valid for 30 days from date of issue. Our prices include current taxes as follows – 0% Sales & Service Tax as applicable from 6th May 2019.

  • Paying for your holiday
    • A 30% non-refundable deposit of the total booking cost is required to confirm your reservation.
    • Full payment is required 30 days before arrival. Failing to do this could result in the cancellation of your reservation.
    • There are a few ways to send us a payment – send a SWIFT Payment (Electronic International Bank Transfer), pay via MOLpay/NBePay (credit card), pay via PayPal or we can process your credit card locally (VISA, Mastercard, AMEX):
      • Our PayPal (paypal@borneodream.com) Account will only accept payments in GBP or USD.
      • SWIFT Payments can only be sent in MYR, GBP or USD.
      • All bank charges, credit card charges & PayPal charges for payments to Borneo Dream are to be borne by the customer.
    • Please note that some of the trips we arrange with Suppliers work to different payment terms (for example, for Mount Kinabalu trips full payment is required within 5 working days of making a reservation). Were this is the case we will advise you at the reservation and booking stage.
  • If you need to cancel your booking at the last minute

    For courses, trips and packages provided by Borneo Dream (Borneo Dream scuba diving and snorkeling trips and courses only) the following cancellation policy will apply:

    • If you cancel > 30 days from date of your trip/course/experience, we will charge the 30% non-refundable deposit (for the total package cost).
    • If you cancel between 15 – 30 days from date of your trip/course/experience, we will charge 50% the total package cost.
    • If you cancel within 14 – 7 days or less from the date of your trip/course/experience, we will charge 75% of the total package cost.
    • If you cancel within 6 days or less from the date of your trip/course/experience, we will charge 100% of the total package cost
    • If you fail to turn up for a trip (“no show”) you will still be charged the full package cost.
    • We will not refund in respect of any unused services (or part) included in a package.

    Our chosen Suppliers for land trips, Sabah diving packages, transport and room bookings will charge late cancellation fees in line with their own cancellation policy, and depending on the circumstances. The cancellation fees charged by them will be charged to you by Borneo Dream.

    For Mount Kinabalu trip bookings (climbing Mount Kinabalu) 30% of the upfront full payment is a ‘non-refundable deposit’. The remaining 70% is fully refundable should you cancel the booking more than 60 days before the trip date.

    Please note for Turtle Island bookings that Turtle Island Resort charges an extra fixed cancellation fee for cancellations. This fee is over and above what has been paid for the trip. This means if you cancel a booking at Turtle Island they will charge an extra amount which you will need to pay. We recommend you only book Turtle Island Resort if you are 100% certain you will go on the trip (including after checking your country’s FCO Travel Advice for Islands off the east coast of Sabah).

    For the 4D3N Mount Trusmadi trip and the Danum Valley Field Center Tour the cancellation policy is as follows:-

    • 90 – 46 days prior to arrival a 25% cancellation fee will apply
    • 45 – 22 days prior to arrival a 50% cancellation fee will apply
    • 21 – 0 days prior to arrival a 100% cancellation fee will apply

    No partial or full refunds will be given for an uncompleted PADI course, diving or snorkelling trip with Borneo Dream. If you decide during your course/trip you do not want to continue we will offer you our ‘Unguided Snorkeling Trip’ as an alternative for the remaining part of your course/trip.

    What happens if we need to change your booking:

    • Although every effort will be made to operate the trips as advertised, Borneo Dream reserves the right (at our sole discretion and without penalty) to make alternative arrangements as it sees fit if caused by poor weather conditions, technical problems to vehicles, flight delay or other circumstances beyond their control necessitate.
    • Where it is in the interest of tour/trip/course members that an itinerary be altered, such alterations may be made without penalty to the company.
    • If a Borneo Dream Tour (snorkelling and/or scuba diving tour run by Borneo Dream) is cancelled prior to the date of departure, due to circumstances beyond our control we will refund all money paid by our booked customers.
    • In the event of one of our suppliers cancelling a tour, we will make every endeavour to ensure full reimbursement but where a supplier has a policy of retaining any fees or charges we will have to defer to their policy.
  • Move/Re-schedule your Turtle Island and/or Kinabatangan River Cruise

    If  you wish to re-schedule/move your adventure we will need your new dates ASAP. The dates must be in the same calendar year as the original trip. Subject to availability you will be charged RM 250.00 as a ‘Change of Booking Fee’ plus any other costs due to price increases, supplier cancellation charges or seasonal variations. This can only be done once.

  • Our liability

    We act as an agent for airline, hotel, ‘Explore Tours’ and in some cases, transport companies assume no liability in connection with their services. Borneo Dream will not be responsible for any act, omission, error or any injury, delay, irregularity, government regulations, theft or strikes over which it has no control.

  • Diving and Conservation Permit

    Like with all great Natural Marine Parks around the globe such as the Ras Mohammed Marine Park in Egypt, The Cayman Islands, Maldives etc., the Local Governments and Authorities impose local Permit charges to all guest and visitors alike. Here in Sabah, Malaysian Borneo we have several marine parks of this type, such as Tunku Abdul Rahman Marine Park (TARP) just outside Kota Kinabalu (KK), one near Pulau Tiga, Turtle Islands Park and Pulau Sipadan to name but a few.

    The following charges will apply to all our guests and will either be collected in advance or on the day of the activity:-

    • Go Ashore (Known as the Marine Park Conservation Fee) – On any of the islands in the Tunku Abdul Rahman Marine Park (TARP), Pulau Tiga and Turtle Islands Park it is RM 1 for Malaysians below 18 years and RM 3 for those older. For Non-Malaysians RM 6 for below 18 years and RM 10 for those older. This is per person per day.
    • Scuba Diving (Known as the Diving Permit) – Within the Tunku Abdul Rahman Marine Park (TARP), Pulau Tiga and Turtle Islands Park is RM 20.00 for Malaysians and RM 50.00 for Non-Malaysians. This is per diver per day.
    • Scuba Diving Courses – Within the Tunku Abdul Rahman Marine Park (TARP), Pulau Tiga and Turtle Islands Park is MYR 20.00 for Malaysians and MYR 50.00 for Non-Malaysians. This is per diver for the duration of the course.

    If another operator says that he has included the Marine Park fees, I would ask you to request a valid “Sabah Parks” receipt on office Sabah Parks paper.

  • Sending a Payment

  • Overview

    We offer a range of payment methods for sending payment to Borneo Dream – various credit card payment options plus bank transfer. We hope that our customers will find at least one of these payment methods to be a convenient and fair value option for them.

    We offer a range of payment options from buying your tour/package on-line via our web site, paying by credit card or by sending a bank transfer. If you are already in Kota Kinabalu, Sabah then you can visit our Shop at Wisma Sabah to pay by cash or credit card or pay by cash deposit machine into our bank account at any Maybank Branch. Find out more about each payment option below.

    The credit card procedures we follow for RAZER Merchant Services and processing your credit card locally (Card Holder Not Present) are set by our Malaysian Banks as part of having a Business Account with them. These procedures may not be as efficient as Banks in some other countries however we will do our best to make it as easy as possible for you to pay using these methods.

    For currency conversions, you may use the exchange rates on XE.com Universal Currency Converter as an indication. Please note the exchange rates used by each Bank can differ to those on xe.com – this is primarily due to the commission banks build into their exchange rates. If, after foreign currency conversions, you overpay or underpay then we can arrange any payment difference to be sorted once you are in Sabah.

    If you get into any difficulty sending us a payment – please send us an email and we will look into it from our end.

  • Buying via our online store - Stripe.com or Bank Transfer

    Buying tours, trips, dive equipment or clothing via our online store has never been easier. Once you have decided on your purchase and added it to your cart you can proceed to view your cart or head straight to checkout. Our checkout allows you to register to receive future special offers or you can use the guest checkout function. Once you have filled out all the necessary information and checked any dates or availability with our sales office it is time to pay. We offer two methods of payment on the website.

    You can pay by credit or debit cards plus ApplePay and GooglePay using our Stripe.com Payment Gateway. Unfortunately, there is a charge for this that is levied by Stripe.com on to us which we need to pass on as our prices are very low with not much margin. The charge is 3% on the transaction + RM 1.00. As we are in Malaysia 6% SST is applied to this charge as well. Thus if your cart value was RM 100.00 the final bill to your card would be RM 104.24

    The second payment method we offer is direct bank transfer to our Malaysian account or if you are in Malaysia you can use the MayBank Cash Deposit Machines (CDM). Are bank details are as follows:

    • Account name: Borneo Dream Travel & Tours Sdn Bhd (please use our company name in full for the “Beneficiary account name” when sending payment)
    • Company registration number (if requested by your Bank): 788821K
    • Bank Name: Malayan Banking Berhad (or commonly known as ‘Maybank’)
    • Branch Address: Menara Maybank, Floor 8, 100 Jalan Tun Perak, Bukit Bintang, Kuala Lumpur, Malaysia, 50050
    • Account number: 510 143 111 363
    • SWIFT BIC: MBBEMYKL
    • Email for a payment notification: joanne@borneodream.com
  • Processing your Credit Card Locally (Cardholder Not Present) - 2.5% Fee

    To process your credit card locally we will need you to send copies of the following to Borneo Dream:

    • Signed authority form
    • The front of your credit card
    • A copy of your passport

    These copies can be sent to Borneo Dream by email (scanned copies or digital photos) or faxed to us. There will be a 2.5% credit card charge for processing your payment this way (for payments using a Visa or MasterCard credit card). Please note if you pay using an American Express credit card there is a 5% credit card charge.

  • Sending a Payment by SWIFT - International Electronic Bank Transfer

    You can send a SWIFT payment / transfer to our business account based in Sabah, Malaysia.

    Please note all bank charges for payments to Borneo Dream must be borne by the customer. You will need to send an equivalent amount that, when it is credited to our account, is the same as the invoiced amount (in RM, Malaysian Ringgits).

    Our bank account details are as follows:-

    • Account name: Borneo Dream Travel & Tours Sdn Bhd (please use our company name in full for the “Beneficiary account name” when sending payment)
    • Company registration number (if requested by your Bank): 788821K
    • Bank Name: Malayan Banking Berhad (or commonly known as ‘Maybank’)
    • Branch Address: Menara Maybank, Floor 8, 100 Jalan Tun Perak, Bukit Bintang, Kuala Lumpur, Malaysia, 50050
    • Account number: 510 143 111 363
    • SWIFT BIC: MBBEMYKL
    • Email for a payment notification: joanne@borneodream.com

    When you send a bank transfer to us we need you to do the following:-

    • Put your surname and invoice number in the reference field in order for us to process the payment.
    • Please confirm by email when you have sent a payment (deposit or full payment) to us. Email the Dream Team with your surname, invoice number and total amount paid. If you get a payment completion reference number then please include it.
  • Sending Bank Transfer from a Malaysian Bank Account

    For those with a Malaysian Bank Account you can choose to send on-line bank transfer to our Maybank Account (see Bank account details above). Please email a transfer confirmation slip to joanne@borneodream.com once payment has been sent.

  • Already in Kota Kinabalu, Sabah?

    If you are already in Kota Kinabalu, alongside buying on-line via our web site, you can choose between the following payment options too:

    Come and visit our Sales Office located in central Kota Kinabalu at G27 Wisma Sabah, Jalan Tun Fuad Stephen (09:00 – 18:00, Mon-Sat). You can pay by cash or by VISA / Mastercard credit card (2% credit card fee).

    Visit a Maybank outlet to pay cash in via the cash deposit machine. We then need you to take a photo of the deposit receipt with your phone and email it to us at info@borneodream.com. Our account number is as follows:

    • Account name: Borneo Dream Travel & Tours Sdn Bhd
    • Maybank Account number: 510 143 111 363
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