Home | Shop | Mount Kinabalu | Climbing Mount Kinabalu | Climb via Timpohan Gate (2 Days)

Climbing Mount Kinabalu | Climb via Timpohan Gate (2 Days)

(1 customer review)

RM1,970.00

This 2 Day trek via Timpohan Gate is the most requested tour for climbing Mount Kinabalu during a holiday in Sabah, Borneo. Climbing Mount Kinabalu is an amazing, once in a lifetime, physically demanding experience. Book your Mount Kinabalu trip with Borneo Dream and enjoy a dedicated Mountain Guide per booking offering you a personalised trekking experience. Please note this particular package can only be booked maximum 30 days before a trip date (our other Climb Mount Kinabalu tours can be booked several months in advance).

Product price
Additional options total:
Order total:

Climbing Mount Kinabalu – An Experience of a Lifetime

Climbing Mount Kinabalu is one of the most popular requests by visitors to Sabah, Borneo. It’s easy to understand when you realise what Mount Kinabalu has to offer. Standing at 4,095m above sea level Mount Kinabalu is the highest mountain in Sabah, and between the Himalayas and New Guinea. This makes climbing Mount Kinabalu a big personal achievement, and often a tick off a ‘bucket list’ for many climbers. As Mount Kinabalu is home to an amazing variety of flora you will also be treated to some amazing landscapes and scenery as part of climbing Mount Kinabalu.

This 2 Day Climb via Timpohon Gate follows the standard ‘Timpohan Trail’ to Low’s Peak Summit. You’ll start your trek on day 1 at Timpohan Gate (1,866m a.s.l) at Kinabalu National Park and finish your trek here after trekking down Mount Kinabalu on day 2. The big highlight of climbing Mount Kinabalu is reaching Low’s Peak Summit ready to watch the sunrise across the Crocker Range on Day 2 of your tour.

Are you ready for a challenge? Climbing Mount Kinabalu is for you!

Climbing Mount Kinabalu is a physical and mental challenge. The climb is recommended for those with a good level of fitness and in good health. Physical preparation is really important to help you more comfortably trek up and down Mount Kinabalu and get the most from this experience. We have included some recommendations from the Alpine Guides Association below for preparing yourself physical for climbing Mount Kinabalu. Good physical preparation provides good mental preparation. Find more tips for surviving climbing Mount Kinabalu with a smile in our Blog.

With this 2 day trek you change altitude significantly within a short space of time. To help minimise the risk of altitude sickness it is advisable to stay in the Kinabalu National Park or a highland resort at Kundasang prior to the climb for high altitude acclimatisation. Alternatively you could choose a 3 Day Climbing Mount Kinabalu Package which offers the first night staying at Kinabalu Park Headquarters.

Still up for the challenge of climbing Mount Kinabalu? Great! After all, you have not really experienced Sabah Borneo and all its wonders without climbing Mount Kinabalu!

Climbing Mount Kinabalu

Trip Itinerary – Climbing Mount Kinabalu | via Timpohan Gate (2 Days)

The outline itinerary below is based upon booking the optional return transfers from Kota Kinabalu with this Climbing Mount Kinabalu via Timpohan Gate (2 Days) package.

Day 1 (Meals: Packed Lunch, Dinner)

06:00 – 06:30hrs: Pick up from your hotel in central Kota Kinabalu and start your journey to Kinabalu Park Headquarters. The journey will take approximately 2 hours passing by villages and paddy fields as you drive along the Crocker Mountain Range. There will be a brief stop at Nabalu Market for an opportunity to buy local fruits.

08:00 – 08:30hrs: Upon arrival, you will register at Kinabalu Park’s office for climbing Mount Kinabalu and meet with your licensed mountain guide. The real adventure begins as you proceed to the Power Station / Timpohon Gate by coach for the start of your 2 day climb of Mount Kinabalu. The average Climber will take 5 to 6 hrs) to trek from from Timpohon Gate to your Mountain Hut (Panalaban). It will be continual trekking all the way up with short (5 minute) rests at each of the checkpoints you pass by on the route up to your Hut. Trek at your normal pace – not too fast, not too slow – to help climbing Mount Kinabalu feel as comfortable as possible and to manage your energy levels. The trek will pass by different vegetation zones from Oak and Chestnut trees at the start to mossy and eventually to alpine type of vegetations.

Between 13:00 – 16:00hrs (depends on your trekking pace): You will arrive at @ 3272m at Panalaban where the Huts are located. Check into your accommodation. It’s then time to relax and enjoy the spectacular mountain landscape in the evening. Your dinner (buffet style) will be at Laban Rata Restaurant. Overnight at Laban Rata Resthouse (unheated dorms).

Day 2 ( Meals: Supper, Breakfast, Lunch)

02:00hrs: Wake up early for supper before continuing climbing Mount Kinabalu towards Low’s Peak summit @ 4,095m. The climb takes about three hours but you will be well rewarded with a breath-taking view of the sunrise along the horizon (weather permitting). For this last part of climbing Mount Kinabalu you’ll only need to pack your essentials such as warm clothing, sunblock, water, headlights, gloves, etc. You can leave the rest of your stuff at the base camp. Your headlight / torch will be essential for this part of the trek as it will be dark during your ascent.

07:00hrs (after sunrise): Descend back to Laban Rata Restaurant for a well earned breakfast before checking out of your Hut. After check out you will trek back down to the Timpohon Gate (estimated arrival is between 13:00hrs to 15:00hrs for the average Climber). Upon arrival at Timpohan Gate you will transferred by minibus to the Park Headquarters to collect your certificate of achievement – congratulations, you just succeeded at climbing Mount Kinabalu!! Enjoy a nice buffet lunch at Balsam restaurant located with Kinabalu Park Headquarters.

By latest 17:00hrs: Depart for Kota Kinabalu city / hotel, a ~ 2 hour transfer (depending on traffic).

Trip Pre-requisites – Climbing Mount Kinabalu
There are no set age limits for this trek for Mount Kinabalu climbers. You need to be in good in health, or you have approval from your doctor if you are on any medication, for climbing Mount Kinabalu. It is recommended children to be at least 10 years old due to the numerous steps and steep slopes. Similarly, elderly climbers need to be in good health and fitness level to attempt the climb.

Climbing Mount Kinabalu requires good physical strength and endurance. The Alpine Guides Association recommends “The best preparation for mountain sports always involves good amount of cardiovascular exercise outdoors (running, cycling, mountain biking etc.) and getting out for long days in the hills whenever possible. If you do the amounts of regular weekly cardiovascular exercise during the 2-3 months leading up to your trip, you should be reasonably well prepared.”

It is recommended that all climbers should have themselves medically checked before attempting any mountain climb. If you have a history of suffering from the following ailments, it is highly recommended that you should refrain from climbing: Hypertension, Diabetes, Palpitation, Arthritis, Heart Disease, Severe Anaemia, Peptic Ulcers, Epileptic Fits, Obesity (Overweight), Chronic Asthma, Muscular Cramps, Hepatitis (Jaundice); or any other disease which may hamper the climber.

Trip Inclusions

  • 1 night basic accommodation at Laban Rata’s mountain huts or similar dormitory (sleep in a shared, unheated dormitory). Blanket, Bed, Bed Sheet and Pillow are provided.
  • Meals as stated above.
  • At Laban Rata coffee & tea will only be provided complimentary during Breakfast & Supper.
  • Conservation fee, Climbing Permit, insurance and certificate.
  • Dedicated Licensed Mountain Guide per booking e.g. if 2 person book a trip together with Borneo Dream you have a Mountain Guide looking after just the two of you during your trek up and down Mount Kinabalu.
  • There will be maximum of five Climbers per Mountain Guide.
  • 0% Sales & Service Tax on the tour price as applicable from 6th May 2019.

Trip Exclusions

  • Return transfers from Kota Kinabalu – Kinabalu Park Headquarters. They are available as an add on for this trip.
  • Any children < 16 years old climbing Mount Kinabalu will require an extra Mountain Guide (at a surcharge).
  • Porter service for carrying your rucksack – advance booking recommended (Timpohon-Laban Rata-Timpohon is chargable at RM 130 per porter per night, max 10 kg.)
  • Personal spend.
  • Drinks and meals not specified. Laban Rata Resthouse does NOT provide boiled water for drinking/refill to climbers. Mineral water and other drinks are available for purchase at the Grocery Counter.
  • Tourism Tax which is currently set at RM 10 per per bed/room/lodge per night. You will pay this tax on check in at your Lodge.
  • Personal Travel Insurance

Recommended Packing List For Climbing Mount Kinabalu

Pack as light as you can for climbing Mount Kinabalu (it will help make your trek easier for you). Your extra luggage can be stored at Kinabalu Park HQ at a nominal fee of RM10 per piece prior to the climb – let your Guide know when you are registering for the climb.

ESSENTIALS for climbing Mount Kinabalu:

  • Waterproof backpack to store your items
  • Good, comfortable trekking or running shoes with good grip (e.g. hiking boots, walking shoes or trekking shoes)
  • Warm clothing (like a fleece jacket)/Long sleeves shirt/Hiking pants – layering your clothes works well as the temperature changes significantly during the ascent / descent.
  • Waterproof Jacket/Wind breaker
  • Extra clothing and socks (you’ll want to sleep in dry clothes)
  • Small towel
  • Hand gloves (waterproof)
  • Winter hat (helps prevent heat loss, especially at night and in the early morning)
  • Disposable raincoats
  • Head torch (compulsory)
  • Personal toiletries
  • Refillable water bottle (0.5 – 1 Litre)
  • High energy food such as chocolates, nuts, biscuits, sweets, energy bars
  • An adventurous spirit!

RECOMMENDED for climbing Mount Kinabalu:-

  • Walking / trekking poles – it will making trekking down Mount Kinabalu more comfortable
  • Medication such as headache tablets or altitude sickness tablets, plasters
  • Tissue paper / Toilet roll
  • Sun protection – Sunglass, sun screen lotion, SPF lip balm (beware of the strong UV rays)
  • Insect / Mosquito repellent
  • Camera with water proof bag
  • Sandals / Slippers fo use in your overnight accommodation
  • Plastic bags

Notes for Climbing Mount Kinabalu
The trip prices are valid for trips up to 31st March 2021. For trips after this date contact us for a quote.
This 2 day Climb Via Timpohan Gate tour can only be booked maximum 30 days before a trip date. All other Mount Kinabalu tours can be booked further in advance.
There are maximum 102 climb permits issued per day by Sabah Parks for climbing Mount Kinabalu for International visitors. This means there is very limited capacity for climbing Mount Kinabalu and trips quickly get fully booked.
Being in good health and good fitness for climbing Mount Kinabalu is very important for this 2 day trek. There will no health checks conducted by any authorities during your climb registration, so you climb at your own risk.
All tours are subject to weather conditions and may be amended without notice for safety reasons.

Book the 2 Day 2D1N Mount Kinabalu via Timpohan Gate Tour and get ready for climbing Mount Kinabalu!

1 review for Climbing Mount Kinabalu | Climb via Timpohan Gate (2 Days)

  1. Rob S, UK (TripAdvisor)

    Best in Borneo! Memories to last a lifetime! – We did the Mount Kinabalu climb Discover Dive through Borneo Dream, as part of our honeymoon. Across our two week trip through Borneo, I can safely say these were two of the top three highlights of our trip and I can’t recommend their service highly enough.

    The team are there to look after you from start to finish and were very accommodating for first-timers like us (including my wife who took a few attempts to jump off the boat!)

    A big thanks to Amir, Luke & the rest of the team for looking after us during our stay – we’re off to get our open water diving licenses!!

Add a review

General frequently asked questions

  • What is Borneo known for?

    Borneo is the third-largest island in the World and is known for a range of things that help make it a special place to visit, and on the bucket list for many travellers. From it’s an amazing range of wildlife including the Bornean Orangutan, it’s ancient rainforests (some of the oldest in the World), world-class diving at Sipadan through to the highest peak in South East Asia – Mount Kinabalu. Borneo is one of the most biodiverse places on the planet, being home to an estimated 15,000 different plant species including the World’s largest flower – the Rafflesia. Borneo is also famous for its rich culture and is home to > 200 tribes each with their own traditions, dialect, dishes, type of home they live in etc. The most famous tribe from Borneo are the headhunters (Murut tribe). 

  • Is Sabah a country?

    Sabah is a state of Malaysia located in northern Borneo. Borneo is home to four political regions: Kalimantan belongs to Indonesia, Sabah and Sarawak are part of Malaysia (often referred to as Malaysian Borneo), and the sultanate of Brunei.

  • Can you fly direct to Borneo?

    To fly to Sabah, Borneo you need to fly to one of three airports – Kota Kinabalu airport (BKI) the main gateway to Sabah, Sandakan airport (SDK) on the east coast and Tawau airport (TWU) on the south coast. Which airport you fly in to/out of depends upon your itinerary and your flight route to Sabah. There are currently direct flights to an airport in Sabah from a range of airports in South East Asia with most direct routes being via Kuala Lumpur, Singapore or Hong Kong. More recently you can fly direct to Kota Kinabalu (BKI) from South Korea, certain cities in China, Taiwan, Japan and the Philippines. For other parts of Borneo, you can fly to Sarawak’s Kuching airport and Brunei’s Bandar Seri Begawan airport.

  • What language is spoken in Sabah, Borneo?

    Bahasa Malaysia (Malay) is the official language spoken in Sabah. Other widely spoken languages include a range of Chinese dialects (such as Mandarin), Tamil and English. All the indigenous tribes also speak their own language – in Sabah the indigenous people speak Dusun and Kadazan, Bajau, Murut, Lun, Bruneian, Rungus, Bisaya, Iranun, Bawang, Sungai, Suluk, and Sama. For travellers visiting Sabah, you will find English is fairly widely spoken and understood in most areas you would visit, although if you tried to speak a few words in Malay it would go down a treat.

  • Which currency is used in Sabah?

    The Malaysian Ringgit is the currency of Malaysia. The currency code for Ringgit is MYR and the currency symbol is RM. We will quote all our prices using RM.

  • Is Malaysian Borneo expensive?

    Borneo may not be as cheap as some other countries in South East Asia, however, you can still have an affordable holiday here and experience some of the best Sabah has to offer. There are activities and accommodation for those on a budget, as well as more luxurious options for those wanting the 5* experience. The same goes for eating out you can eat very cheaply at a local cafe or food court, or you can choose to eat in a more expensive restaurant catering for the tourists coming here. Sabah, Borneo can be as cheap or as expensive as you want to make it means it is still a travel destination most can consider visiting.

  • Is it safe to go to Sabah?

    Sabah in general is a safe place to visit. There were over 4 million visitors to Sabah in 2019 and the vast majority of these visitors enjoyed trips to Sabah without incident.

    In recent years Sabah has put in place enforced security practices, via ESSCOM, to ensure Sabah remains a safe location to visit – these are focused on the south of Sabah (Semporna area) and the islands off the south and east coast of Sabah including those located near Sipadan. You can read the latest Travel Advice from Sabah Tourism.

    At Borneo Dream, we put our customer’s safety first. We ensure a safe environment is offered to our customers during their holiday in Sabah – whether it be suggesting restaurants to our customers, visiting the Kinabatangan River, white water rafting along Padas Gorge through to trekking in the jungle. We still suggest our customers take extra care if they go off exploring independently – this is the same for most other safe countries you could visit in the world.

    We do recommend you also read your country’s FCO Travel Advice for Sabah (Malaysia). You can also email the Borneo Dream Team with any questions or concerns you may have about visiting a specific location in Sabah and we’ll provide honestly informed feedback.

  • Will we still go diving or snorkelling if it is raining?

    The quick answer is “yes”. The longer answer for why rain does not ‘stop play’ when scuba diving or snorkeling in the tropical waters of Sabah:-

    • It is still safe to snorkel and dive when it’s raining.
    • You get wet in the sea when snorkelling or diving, you are not going to get any wetter if it rains.
    • You won’t get cold if it rains as the sea temperature, for most of the year, is a toasty 28C – 30C and even the rain is warm. Nice! We also provide all our divers and snorkelling customers with 3mm tropical wet suits for thermal protection.
    • The marine life doesn’t care if it rains and will still be there to see as you enjoy your scuba diving or snorkelling activity.

  • What will the weather be like when we are on holiday in Sabah / on my trip?

    Sabah has two seasons – The ‘Dry Season’ and the ‘Wet Season’. However, during the whole year we have a fairly constant temperature and humidity level – Sabah has a tropical hot and very humid climate. Most days normally start off with blue sky, sunshine and a calm breeze. Most days throughout the year we have a chance of rain typically later in the day, evening or night time – this is due to clouds building up during the day on the Crocker mountain range which rolls down into Kota Kinabalu normally during afternoon or evening.

    Online weather reports for Sabah will always say there is a chance of rain or thunderstorms every day in Sabah. This is true I that later each day we could get some tropical rain. But no-one can predict accurately what exactly the weather will the next day, the next week or the next month. All we’d say is don’t let weather reports rule what activities you choose to join. As long as you come on holiday prepared for a hot, humid and sometimes wet tropical climate you will have a great time!

    Find to more about Sabah, and Sabah’s climate, on Sabah Bah web site

  • Is it safe to visit Sabah, Malaysian Borneo?

    At Borneo Dream, we put our customer’s safety first. We have been operating in Sabah, Borneo since 2007 and all of our customers have experienced safe, enjoyable holidays. We ensure a safe environment is offered to our customers – whether it be suggesting restaurants to our customers to eat at in Kota Kinabalu, staying at a lodge along the Kinabatangan River, white water rafting along Padas Gorge or staying at an Island Resort. There are a small number of areas we suggest our customers take extra care if they go off exploring independently – this is the same as most other safe countries to visit in the world.

    Sabah itself has put in place enforced security practices over recent years to ensure Sabah remains a safe location to visit – these are focused on the south of Sabah (Semporna area) and the islands off the south and east coast of Sabah including those located near Sipadan. You can read the latest Travel Advice from Sabah Tourism

    We do recommend you also read your country’s FCO Travel Advice for Sabah (Malaysia). You can also email the Borneo Dream Team with any questions or concerns you may have about visiting a specific location in Sabah and we’ll provide honestly informed feedback.

  • Should I take malaria tablets for my Borneo holiday?

    Borneo typically as a whole is classified as a ‘high risk’ area for malaria. In reality, there will be areas in Borneo that are higher risk – like inner rainforests and rural areas – and areas in Borneo that are a lower risk which typically includes most of the places tourists visit in Sabah e.g. Kota Kinabalu, Kinabatangan Wildlife Sanctuary etc. We would always recommend you seek your Doctors advice on what medical precautions you should take when coming on holiday to Sabah, Borneo. It then comes down to the level of risk you want to take when coming on holiday regarding your health.

  • Can I book when we arrive in Kota Kinabalu?

    You can choose to wait until you arrive in Kota Kinabalu to book your trips. However, we’d always recommend you book your tours in advance if you are travelling to Sabah during a peak period, joining a specific tour really matters to you or you have limited time in Sabah (so little flexibility to join a tour on other dates).

    All the trips/packages we arrange for our customers in Sabah will be subject to availability. Some tours do tend to get fully booked in advance throughout the year as there is limited capacity and they are very popular e.g. Turtle Island, Resorts near Sipadan and climbing Mount Kinabalu. During peak periods in Sabah other tours/activities can also get fully booked e.g. Kinabatangan River packages and our own diving and snorkeling trips.

  • Which currency is used in Sabah, Borneo? What is the difference between MYR and RM?

    The Malaysian Ringgit is the currency of Malaysia. The currency code for Ringgit is MYR and the currency symbol is RM. We will quote all our prices using RM.

  • Can you look after my child/children while I join an activity?

    We help many families come on holiday to Borneo and organise tours that the full family can enjoy together. During activities, our guides and PADI Professionals are there to provide advice, tuition and supervise the activities they are running. We do not employ qualified childminders. As a parent, you are responsible for the child or children in your care and are required to supervise and be with them during all activities. This is for your child’s safety and protection, as well as helping you enjoy your time together as a family.

  • Best time to go to Borneo to see Orangutans?

    During the period of March to October is the best time to visit Borneo and see the Orangutans. This is when the weather is at its hottest but more importantly driest. The daily air temperatures range from 27°C to 32°C with humidity hitting 80% often. Orangutans can be sited at Sepilok Orangutan Rehabilitation Centre or on one of our many Kinabatangan River cruises.

  • What is the weather like in Borneo?

    Borneo is a tropical destination located approximately 6 degrees north of the equator. Let’s look at three destinations located in Sabah. Sabah is the northern Malaysian State of Borneo. On the west coast of Sabah is it’s capital Kota Kinabalu and on the east coast, we have Sandakan they are approximately 180Km apart. 125Km South of Sandakan is Danum Valley.

    Kota Kinabalu – The rainfall of 85 to 317mm per month with the wetest months being September till January. Temperatures are prerty steady at 31°C to 32°C.

    Sandakan – The rainfall of 120 to 450mm per month with the wetest months being August till February. Temperatures are prerty steady at 29°C to 33°C.

    Danum Valley – The rainfall of 165 to 220mm per month with the wetest months being October till January. Temperatures are prerty steady at 27°C to 29°C.

  • Terms & Conditions

  • Making a booking

    Please provide all information requested to help us manage your reservation and booking as quickly as possible. Please book as early as possible to avoid disappointment. Late bookings, less than thirty (30) days from your arrival date, will be accepted subject to availability. All late booking requests must be accompanied by full payment.

  • Our Prices

    All of our prices are quoted in RM (Ringgit Malaysia). Our quotes are valid for 30 days from date of issue. Our prices include current taxes as follows – 0% Sales & Service Tax as applicable from 6th May 2019.

  • Paying for your holiday

    • A 30% non-refundable deposit of the total booking cost is required to confirm your reservation.
    • Full payment is required 30 days before arrival. Failing to do this could result in the cancellation of your reservation.
    • There are a few ways to send us a payment – send a SWIFT Payment (Electronic International Bank Transfer), pay via MOLpay/NBePay (credit card), pay via PayPal or we can process your credit card locally (VISA, Mastercard, AMEX):
      • Our PayPal (paypal@borneodream.com) Account will only accept payments in GBP or USD.
      • SWIFT Payments can only be sent in MYR, GBP or USD.
      • All bank charges, credit card charges & PayPal charges for payments to Borneo Dream are to be borne by the customer.
    • Please note that some of the trips we arrange with Suppliers work to different payment terms (for example, for Mount Kinabalu trips full payment is required within 5 working days of making a reservation). Were this is the case we will advise you at the reservation and booking stage.

  • If you need to cancel your booking at the last minute

    For courses, trips and packages provided by Borneo Dream (Borneo Dream scuba diving and snorkeling trips and courses only) the following cancellation policy will apply:

    • If you cancel > 30 days from date of your trip/course/experience, we will charge the 30% non-refundable deposit (for the total package cost).
    • If you cancel between 15 – 30 days from date of your trip/course/experience, we will charge 50% the total package cost.
    • If you cancel within 14 – 7 days or less from the date of your trip/course/experience, we will charge 75% of the total package cost.
    • If you cancel within 6 days or less from the date of your trip/course/experience, we will charge 100% of the total package cost
    • If you fail to turn up for a trip (“no show”) you will still be charged the full package cost.
    • We will not refund in respect of any unused services (or part) included in a package.

    Our chosen Suppliers for land trips, Sabah diving packages, transport and room bookings will charge late cancellation fees in line with their own cancellation policy, and depending on the circumstances. The cancellation fees charged by them will be charged to you by Borneo Dream.

    For Mount Kinabalu trip bookings (climbing Mount Kinabalu) 30% of the upfront full payment is a ‘non-refundable deposit’. The remaining 70% is fully refundable should you cancel the booking more than 60 days before the trip date.

    Please note for Turtle Island bookings that Turtle Island Resort charges an extra fixed cancellation fee for cancellations. This fee is over and above what has been paid for the trip. This means if you cancel a booking at Turtle Island they will charge an extra amount which you will need to pay. We recommend you only book Turtle Island Resort if you are 100% certain you will go on the trip (including after checking your country’s FCO Travel Advice for Islands off the east coast of Sabah).

    For the 4D3N Mount Trusmadi trip and the Danum Valley Field Center Tour the cancellation policy is as follows:-

    • 90 – 46 days prior to arrival a 25% cancellation fee will apply
    • 45 – 22 days prior to arrival a 50% cancellation fee will apply
    • 21 – 0 days prior to arrival a 100% cancellation fee will apply

    No partial or full refunds will be given for an uncompleted PADI course, diving or snorkelling trip with Borneo Dream. If you decide during your course/trip you do not want to continue we will offer you our ‘Unguided Snorkeling Trip’ as an alternative for the remaining part of your course/trip.

    What happens if we need to change your booking:

    • Although every effort will be made to operate the trips as advertised, Borneo Dream reserves the right (at our sole discretion and without penalty) to make alternative arrangements as it sees fit if caused by poor weather conditions, technical problems to vehicles, flight delay or other circumstances beyond their control necessitate.
    • Where it is in the interest of tour/trip/course members that an itinerary be altered, such alterations may be made without penalty to the company.
    • If a Borneo Dream Tour (snorkelling and/or scuba diving tour run by Borneo Dream) is cancelled prior to the date of departure, due to circumstances beyond our control we will refund all money paid by our booked customers.
    • In the event of one of our suppliers cancelling a tour, we will make every endeavour to ensure full reimbursement but where a supplier has a policy of retaining any fees or charges we will have to defer to their policy.

  • Move/Re-schedule your Turtle Island and/or Kinabatangan River Cruise

    If  you wish to re-schedule/move your adventure we will need your new dates ASAP. The dates must be in the same calendar year as the original trip. Subject to availability you will be charged RM 250.00 as a ‘Change of Booking Fee’ plus any other costs due to price increases, supplier cancellation charges or seasonal variations. This can only be done once.

  • Our liability

    We act as an agent for airline, hotel, ‘Explore Tours’ and in some cases, transport companies assume no liability in connection with their services. Borneo Dream will not be responsible for any act, omission, error or any injury, delay, irregularity, government regulations, theft or strikes over which it has no control.

  • Diving and Conservation Permit

    Like with all great Natural Marine Parks around the globe such as the Ras Mohammed Marine Park in Egypt, The Cayman Islands, Maldives etc., the Local Governments and Authorities impose local Permit charges to all guest and visitors alike. Here in Sabah, Malaysian Borneo we have several marine parks of this type, such as Tunku Abdul Rahman Marine Park (TARP) just outside Kota Kinabalu (KK), one near Pulau Tiga, Turtle Islands Park and Pulau Sipadan to name but a few.

    The following charges will apply to all our guests and will either be collected in advance or on the day of the activity:-

    • Go Ashore (Known as the Marine Park Conservation Fee) – On any of the islands in the Tunku Abdul Rahman Marine Park (TARP), Pulau Tiga and Turtle Islands Park it is RM 1 for Malaysians below 18 years and RM 3 for those older. For Non-Malaysians RM 6 for below 18 years and RM 10 for those older. This is per person per day.
    • Scuba Diving (Known as the Diving Permit) – Within the Tunku Abdul Rahman Marine Park (TARP), Pulau Tiga and Turtle Islands Park is RM 20.00 for Malaysians and RM 50.00 for Non-Malaysians. This is per diver per day.
    • Scuba Diving Courses – Within the Tunku Abdul Rahman Marine Park (TARP), Pulau Tiga and Turtle Islands Park is MYR 20.00 for Malaysians and MYR 50.00 for Non-Malaysians. This is per diver for the duration of the course.

    If another operator says that he has included the Marine Park fees, I would ask you to request a valid “Sabah Parks” receipt on office Sabah Parks paper.

  • Sending a Payment

  • Overview

    We offer a range of payment methods for sending payment to Borneo Dream – various credit card payment options plus bank transfer. We hope that our customers will find at least one of these payment methods to be a convenient and fair value option for them.

    We offer a range of payment options from buying your tour/package on-line via our web site, paying by credit card or by sending a bank transfer. If you are already in Kota Kinabalu, Sabah then you can visit our Shop at Wisma Sabah to pay by cash or credit card or pay by cash deposit machine into our bank account at any Maybank Branch. Find out more about each payment option below.

    The credit card procedures we follow for RAZER Merchant Services and processing your credit card locally (Card Holder Not Present) are set by our Malaysian Banks as part of having a Business Account with them. These procedures may not be as efficient as Banks in some other countries however we will do our best to make it as easy as possible for you to pay using these methods.

    For currency conversions, you may use the exchange rates on XE.com Universal Currency Converter as an indication. Please note the exchange rates used by each Bank can differ to those on xe.com – this is primarily due to the commission banks build into their exchange rates. If, after foreign currency conversions, you overpay or underpay then we can arrange any payment difference to be sorted once you are in Sabah.

    If you get into any difficulty sending us a payment – please send us an email and we will look into it from our end.

  • Buying your Trip On-line via our Web Site - 3.2% (+ RM1.06) Fee via Stripe

    You can easily buy your tour or course via our on-line shop using a debit or credit card. Before you buy your tour via our on-line Shop we ask that you contact us first to make a booking, then go and buy your trip via our on-line Shop. Here are the simple steps you need to follow in order to buy your adventure on-line:

    • Browse through Our On-line Store and find the item or items you want.
    • Select any options you require and the quantity and hit the Add to Cart button. You will have to register first if you have not shopped with us online before. When registering it is important you complete as much of the required information as possible and that your address matches the billing address for the debit or credit card you use to buy via our online shop.
    • Once you have added all your required items to your cart then click the ‘My Cart’ icon in the top right of your browser window. Choose either ‘View Cart’ or ‘Checkout’. Following the on-screen instructions.
    • If you select the ‘View Cart’ option you can add/remove items from your cart, and change quantities you want to buy. Once you have finished shopping, and your Cart is correct, then hit ‘Proceed to Checkout’.
    • You will come to a ‘Secure Checkout’ Page. There is a ‘My bookings request’ box where you can add information about your preferred dates for your trip/course, plus any additional booking information.
    • After entering all your debit/credit card information it’s time to pay. Click on ‘Place Order’ at the bottom of the page and your card payment will be processed.
    • Once your payment has been processed successfully your Order and payment details will be emailed through automatically to yourself and the Borneo Dream Team. We will then email you within 24 hours of receipt with an update regarding your Booking.

  • Payment link via RAZER Merchant Services (Secure On-line Credit Card Payment) - 3% Fee

    If you would like to pay via RAZER Merchant Services please let us know first. We will then send you a ‘Payment Link’ by email. When you receive this email please follow the instructions enclosed within the email.

    When you click on the RAZER Merchant Services payment link you will have a range of payment options to choose from including Visa, Mastercard, Alipay and UnionPay. Select the payment option that best works for you.

    Please note the following when paying via RAZER Merchant Services:

    • Please include a daytime contact telephone number when making your credit card payment. If we need to check anything about your payment we will call you.
    • You will go through ‘Verified by Visa’ or ‘MasterCard SecureCode’ as part of the payment process.
    • If your payment does not go through ‘Verified by Visa’ or ‘MasterCard SecureCode’ we will need you to complete a ‘CCverify agreement’ form. This is a simple form and is a measure aimed at minimising credit card fraud and is there to protect you. We will email this form to you if it is required.

  • Processing your Credit Card Locally (Cardholder Not Present) - 2.5% Fee

    To process your credit card locally we will need you to send copies of the following to Borneo Dream:

    • Signed authority form
    • The front of your credit card
    • A copy of your passport

    These copies can be sent to Borneo Dream by email (scanned copies or digital photos) or faxed to us. There will be a 2.5% credit card charge for processing your payment this way (for payments using a Visa or MasterCard credit card). Please note if you pay using an American Express credit card there is a 5% credit card charge.

  • Sending a Payment by SWIFT - International Electronic Bank Transfer

    You can send a SWIFT payment / transfer to our business account based in Sabah, Malaysia.

    Please note all bank charges for payments to Borneo Dream must be borne by the customer. You will need to send an equivalent amount that, when it is credited to our account, is the same as the invoiced amount (in RM, Malaysian Ringgits).

    Our bank account details are as follows:-

    • Account name: Borneo Dream Travel & Tours Sdn Bhd (please use our company name in full for the “Beneficiary account name” when sending payment)
    • Company registration number (if requested by your Bank): 788821K
    • Bank Name: Malayan Banking Berhad (or commonly known as ‘Maybank’)
    • Branch Address: Menara Maybank, Floor 8, 100 Jalan Tun Perak, Bukit Bintang, Kuala Lumpur, Malaysia, 50050
    • Account number: 510 143 111 363
    • SWIFT BIC: MBBEMYKL
    • Email for a payment notification: joanne@borneodream.com

    When you send a bank transfer to us we need you to do the following:-

    • Put your surname and invoice number in the reference field in order for us to process the payment.
    • Please confirm by email when you have sent a payment (deposit or full payment) to us. Email the Dream Team with your surname, invoice number and total amount paid. If you get a payment completion reference number then please include it.

  • Sending Bank Transfer from a Malaysian Bank Account

    For those with a Malaysian Bank Account you can choose to send on-line bank transfer to our Maybank Account (see Bank account details above). Please email a transfer confirmation slip to joanne@borneodream.com once payment has been sent.

  • Already in Kota Kinabalu, Sabah?

    If you are already in Kota Kinabalu, alongside buying on-line via our web site, you can choose between the following payment options too:

    Come and visit our Sales Office located in central Kota Kinabalu at G27 Wisma Sabah, Jalan Tun Fuad Stephen (09:00 – 18:00, Mon-Sat). You can pay by cash or by VISA / Mastercard credit card (2% credit card fee).

    Visit a Maybank outlet to pay cash in via the cash deposit machine. We then need you to take a photo of the deposit receipt with your phone and email it to us at info@borneodream.com. Our account number is as follows:

    • Account name: Borneo Dream Travel & Tours Sdn Bhd
    • Maybank Account number: 510 143 111 363

  • Scroll to Top