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Turtle Island | 2 Day | Sabah, Borneo

(8 customer reviews)

RM1045

Visiting Turtle Island is a popular choice for those coming on holiday to Sabah, Borneo. A visit to Turtle Island provides you with the opportunity to learn more about Turtle conservation efforts, watch a Turtle laying eggs and see Turtle hatchlings being released. During this 2D1N trip you will also visit Sepilok Orangutan Sanctuary. Turtle Island does get fully booked so book this trip well in advance.

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Turtle Island – Join a 2 Day Trip to Turtle Island Park, Sabah, Borneo

Enjoy an overnight trip to Selingan Island, more commonly referred to as Turtle Island, to see Turtles laying eggs. Turtle Island Park is positioned 40km north of Sandakan in the Sulu Sea. The park is a safe sanctuary for the scarce Green and hawksbill turtles. Experience the opportunity to observe turtle landings. The headquarters, turtle hatchery, tourist accommodation and basic facilities are based in Selingan – the largest island amongst other 3 islands on Turtle Island Park, Sabah, Borneo.

On the first day of this trip, you will be transferred to Turtle Island. You’ll have the afternoon free to relax on the beach or go snorkelling along the coral reefs fringing Turtle Island. In the evening you will learn more about Turtle conservation efforts at Turtle Island, watch Turtle hatchlings being released and watch a mature Turtle laying eggs – an amazing experience!

Visit Turtle Island And Learn About Turtle Conservation In Sabah, Borneo

During this Turtle Island trip, you will also visit on Day 2 a morning feeding session at Sepilok Orangutan Rehabilitation Centre.  Sepilok Orangutan Rehabilitation Centre is world-famous for its efforts at helping orphaned or rescued Orangutans return to the wild. Last but not least, enjoy lunch before being transferred to your drop off location in Sandakan.

A visit to Turtle Island also works really well when combined with a visit to the Kinabatangan River to watch wildlife. Check out our 3D2N and 4D3N Turtle Island & Kinabatangan River Trip as other options which include visiting Turtle Island.

Trip Itinerary – 2D1N Turtle Island Trip, Sabah, Malaysia

Day 1 (Meals: L & D)

9:30hrs – 10:15hrs: You will be collected from your hotel within Sandakan, or at Sandakan Airport or your hotel near Sepilok. Recommended arrival flights at SDK are Air Asia flight AK6490 depart BKI 0845hrs arrive SDK 0935hrs, or Air Asia flight KUL SDK AK5192 arrive at SDK 0910hrs. You will be transferred by minibus/coach to Sandakan Yacht Club for your boat ride to Selingan Turtle Island Park. 10:45hrs: Your boat departs to Turtle Island.

The boat transfer to Turtle Island will take approximately 45 minutes (depending upon sea state). Upon arrival, you will register at the Parks HQ and check into your chalet.

12:00hrs: Enjoy lunch at the cafeteria. The rest of the afternoon is free to explore the island, chill out on the beach or go snorkelling in the sea (snorkel gear is available to rent at Turtle Island).

Early evening: You will have dinner at the cafeteria. After dinner, Rangers will call you to observe turtles laying eggs. Watch the Ranger transfer the eggs to the hatchery and enjoy the opportunity to observe the release of baby turtles to the open sea. You will also be called by the Ranger when there is an opportunity to watch a Turtle nesting (laying eggs).

Overnight on Turtle Island in a twin share room (with ensuite shower room and aircon). Click here to see photos of Turtle Island Resort and the accommodation.

Day 2 (Meals: B & L)

07:00hrs: Depart Turtle Island on your boat transfer back to Sandakan. After breakfast, proceed to Sepilok Orang Utan Rehabilitation Center.

10:00hrs: Join the morning feeding session at Sepilok Orangutan Sanctuary. At this world-renowned centre, come face to face with human’s closest relative, the Orangutans. Orangutans share 97% of the same DNA as humans. The Orangutans feeding time is at 1000 hrs. While Orangutans rehabilitation is still the primary goal at Sepilok, present aims include public education on conservation, research and assistance to other endangered species (such as captive breeding of the rare and endangered Bornean Rhinoceros).

~11:30hrs: You will be transferred to your lunch location. You’ll enjoy a tasty lunch at a restaurant in a Lodge located near Sepilok Orangutan Rehabilitation Centre.

12:30hrs: After lunch, you will be transferred to either your hotel or to Sandakan Airport (it is recommended you book a flight departing from 14:00hrs onwards).

Trip Pre-requisites – 2D1N Turtle Island Trip, Sabah, Malaysia

This 2D1N trip is open to all.

Trip Inclusions

  • Return road transfer from Sandakan or Sepilok area to the jetty (Sandakan Yacht Club).
  • Return scheduled boat transfers to Turtle Island.
  • Meals (1 Breakfast, 2 x Lunch, 1 Dinner).
  • Visits (and entrance fees) to Turtle Island, Sepilok Orangutan Rehabilitation Centre feeding session.
  • One night accommodation on Turtle Island in a twin sharing room (with air-con) with ensuite shower room.
  • Guiding throughout your trip by an English speaking licensed Nature Guide.
  • Limited free drinking water is provided at Turtle Island Resort (1 small bottle per person at lunch and dinner). We suggest you take large bottles of water with you for your overnight stay at Turtle Island.
  • 0% Sales & Service Tax on the tour price as applicable from 6th May 2019.

Trip Exclusions

Camera/video conservation fee at Turtle Island (RM10 per item) and Sepilok Sanctuary (RM10 per item), extra bottled water, soft drinks or alcoholic drinks. Snorkel gear is available to rent at Turtle Island.

Upgrades are available for this tour – see add on options above. Tour price is based on joining a shared trip – surcharges are applicable if you add on a private boat for transfer to Turtle Island, private Guide or private minibus transfers.

Recommended Packing List For The Trip

To get the most from this trip please bring with you raincoat, cap/hat, insect repellent, sun cream, comfortable walking shoes, comfortable cotton T-shirt, long sleeve top, long or short trousers, binocular, torch, camera and personal medications (if needed). Please take you passport with you on this trip – your passports will be checked at Turtle Island. We recommend you take a large bottle of drinking water per person as limited free drinking water is provided by Turtle Island Resort.

Notes – 2D1N Turtle Island Trip, Sabah, Malaysia

The Turtle Island Park is located some 40km from Sandakan city. The boat ride from jetty to the island takes 45 mins – 1 hour. If you suffer from seasickness it is recommended you take sea sickness tablets. For boat transfers to/from Turtle Island Resort the Sandakan Marine Department on a daily basis, based on weather/tide update, will make a safety decision if boat transfers are allowed. In the case of choppy sea state parents may find the boat crossing to Turtle Island not suitable for infants. Persons with back problems or pregnant may find the boat transfer to Turtle Island unsuitable when there are rough seas.

Triple sharing is only allowed for children below the age of 12 years old with parents. 3rd adult will need to have his/her own room at an extra surcharge for single supplement. All tours are subject to weather conditions.

Sabah Parks (who manage Turtle Island conservation activities) endorse the following conservation, and safety, practices at Turtle Island. This is to minimise any negative impact on the Turtles who come to lay eggs on the island:-

  • Sabah Parks allow the only camera of unaided flash to take photographs of the turtle (Video/Digital Video Camera are not allowed).
  • Visitors are not allowed to go around the island on their own from 6:00pm – 6:00am.
  • Only one (1) turtle sighting per night is allowed for visitors to Turtle Island.

The Turtle Island trip price is valid for trips taken up to the 31st December 2020.

8 reviews for Turtle Island | 2 Day | Sabah, Borneo

  1. Rebecca Esteve

    I had a great experience at Turtle Island, Sepilok, Sun Bears, Probiscus Monkeys and war memorial. My guide for the day today, Aljua, was excellent. He was friendly, respectful, has great English and gave me lots of great information about each of the animal experiences.

  2. Andrea Fung

    We had the most amazing time ever!
    It was better than we expected!
    It was definitely a once in a lifetime experience.

    Our guide; Jack was the best ever!
    We had such a good briefing before everything started. So everyone knew what to do when the turtles were birthing etc.

    Jack also really made sure that we got the most out of this experience, and looked after us for making sure we had the best spot for pictures, up and close with the turtles.

    We were fortunate to be part of a small group of only 16 people so we could fully experience everything.

    Will definitely tell all our family and friends about your company and that they should request Jack as their guide to have the same wonderful experience we had.

    Thank you so much for giving us this nice experience.

  3. Bethan Comley

    What a trip!! It really was amazing and it was such a privilege to see a turtle nesting, the hatchlings being released and then a large male orangutan coming to check out the tourists the following day, I couldn’t have asked for more.

    I want to say a massive thank you to the guide, Abdul too. I had a message whilst I was on turtle island to say that my flights back the UK on the Saturday had been changed and he was very sweet and kind in helping me to come up with alternative arrangements and contacted the office to make sure that I was still able to experience the sanctuary on day 2 and still make it to the airport in time. His kindness and pro active attitude completely took the stress away from this frustrating situation so I was still able to completely enjoy the experience.

    I honestly can’t say which was my favourite part but I think the peace and tranquillity of the island was amazing. I came on the tour directly from quite an intense course and it was just what I needed before I came home.

    There is nothing that I would change about this trip – it was truly fantastic.

  4. Stephanie Hung

    I had a great time on Turtle Island!! It has been one of the highlights of my trip so far and probably from my past travel experiences as well!

    Our guide was amazing, very knowledgeable and was very very helpful with everything needed on the trip. He was always cautious of the timing of where everyone needed to be and made sure we were on schedule. He certainly made the trip worthwhile! He had the answers to all the questions asked and made us laugh which made the tour even more so enjoyable. He was willing to help and gave great advice where needed.

    Tour was very professional and guide was 10/10. I felt looked after and got the most out of the two days.

  5. WouldLikeaBeer Liverpool, United Kingdom (TripAdvisor)

    Turtle Island Trip – The online customer service provided by Borneo Dream was second to none. It is the best service I have received, in fact. I had a few queries before booking my 2-day 1-night trip and always received very detailed and helpful advice within 24 hours.

    I also received reminder emails and a very kind follow-up email after my trip. The service was truly exceptional.

    The trip itself was very easy to book. I had looked at other companies offering similar trips but found Borneo Dream to be better priced and much easier to navigate around their site. They have the great option of adding on other trips too, such as the sun bears or the probosci’s monkeys.

    My trip began with a private van collecting me from my resort and transferring me to the jetty in Sandakan. I was then taken by speedboat to turtle island where I had the most wonderful experience. It was a once in a lifetime trip that I would definitely recommend.

    The next morning I returned to the jetty and was collected by another private van and very knowledgeable guide. I was then taken to the orangutan centre, the English tea house for lunch and lastly to the proboscis monkey sanctuary.

    My guide was friendly, patient, kind and happy to help. I travelled alone and felt completely safe and comfortable the whole time. I was dropped off at my resort at the end of the day and I couldn’t have asked for a better trip.

    I compared the price of the trip with other companies and hotels offering tours in the area and found Borneo Dream to be the best price for a solo traveller as many other establishments require a minimum of two travellers and so double the price for solos.

    I would happily book a tour with Borneo Dream again and can comfortably recommend it.

  6. Lesley Tsourdalakis

    We absolutely loved our trip while in Borneo. Very special moments spent at both Turtle Island and the Kinabitangan. Saw so much wildlife exactly where it’s meant to be. Alas, the Orangutans remained elusive but we’ll be back to do it again and hopefully next time we may see them.

  7. Mandy Lewis

    We took the 2D1N trip to Turtle Island and it was amazing. The service was prompt from being picked up from our hotel, the guide was very knowledgeable and kept us informed of the programme at all times. The accommodation on the Island was basic but very clean and insect free!! Turtle Island was paradise and we saw a huge green turtle, another coming in to land and released baby turtles! We had our own bathroom and the food was plentiful varied and of a good standard. Luckily we got a smooth crossing to the Island and it only took an hour. It was great the programme was flexible as we wanted to see the Sun Bears. I would definitely recommend this trip.

  8. Gelder Family, UK

    Hi Joanne, Thanks for the link and the photos they are fabulous. I have now downloaded the photos so you can delete the link. We had a great time in Sabah with quite a variety of experiences. You organized everything wonderfully which meant we could just enjoy the activities. Our few days in Singapore were different again. We mostly just took in the ambience of the place by hitting the shopping Malls and then back to the hotel pool for the afternoon. I even managed to find a hotel with a waterslide just near to Clarke Quay. On our last day we took in the water park on Sentosa, no surprise there I suppose before getting the night flight back to the UK. Thank you once again and you never know we may return to Sabah. Alan, Helen, Matthew and Elizabeth

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Turtle Island

  • Where can I see turtles in Borneo?

    The most famous place in Borneo for getting the chance to see Turtles is Turtle Island located off the east coast of Sabah. The beaches of Turtle Island are visited every night of the year by two endangered turtle species, the green turtle and the hawksbill.

    Turtle Island (Pulau Selingan) is one of three islands in Turtle Island Marine Park dedicated to green and hawksbill turtle conservation, and the only island which permits visitors to view turtles nesting and hatchlings being released. The turtle hatchery and the turtle conservation programme on Turtle Island (managed by Sabah Parks) is the oldest in the world. To visit Turtle Island you need to book an overnight stay, typically as part of a 2D1N tour

    Nearby islands on the east coast of Sabah, such as Lankayan Island and Libaran Island, also offer a similar experience but on a smaller scale.

    If you are a scuba diver you also have the opportunity to see Turtles during dives at Sipadan and on islands located close to Sipadan, like Pulau Mataking. With Sipadan being a turtle nesting site you’re pretty much guaranteed to see Turtles (and several of them) on every dive. Turtles are also found along the coral reefs fringing the islands in Tunku Abdul Rahman Marine Park located in front of Kota Kinabalu offering both snorkelers and divers the chance to see them (if you’re lucky).

  • Do turtles lay eggs all year round?

    Female turtles return to shore only to lay their eggs, on the same beach where they hatched many years before. Depending on the species, the location, and the temperature, the turtle nesting season varies. 

    Luckily Turtle Island in Borneo is one of the few places in the world where turtles arrive 365 days of the year to nest. Both green and hawksbill turtles nest at Turtle Island in high numbers which means the chances of seeing a mother laying her eggs are high all year round. The female turtles come ashore every evening to lay eggs, and can number up to 50 at a time during peak season (between July and October). The beaches are vacated each evening so as not to disturb the turtles and to encourage the turtles to return and nest multiple times.

    If you wanted to know a bit more about how often a female turtle will nest at Turtle Island most species nest several times during a nesting season every 2-4 years over the course of their lifetime. On average, sea turtles lay 110 eggs per nest, with 2 to 8 nests per season. The largest clutches are of the hawksbills, which can lay more than 200 eggs per nest. 

    This makes Turtle Island a great place to visit if watching a turtle nest (an amazing experience) is on your ‘must-see’ list when coming on holiday to Borneo.

  • Is Turtle Island Borneo safe?

    This question is often asked due to your country FCO advising against “all but essential travel to all islands off the eastern coast of Sabah”. To be able to answer this question we need to understand how FCO advice works, know more about the current safety situation in Sabah and what security measures are in place to keep Turtle Island safe.

    FCO advise is typically based on their assessment at the time of a security incident and not necessarily based on the current situation on the ground. As such travel advisories tend to err on the side of over-caution and their advice can take months if not years to be downgraded regardless of actual conditions on the ground.

    In Sabah there have been a small number of abduction cases / attempts at kidnapping between 2000 – 2016 with the Abu Sayyaf group being the main perpetrators for most cases. To address this security threat the Eastern Sabah Security Command (ESSCom) was established a few years ago. ESSCom strives to reinforce security measures in the east coast of Sabah utilising military patrols, police and Maritime units. An enforced night time curfew on boats also helps by restricting undetected incursions. It is fair to say that since these measures have been taken, no security incidents have taken place so far.

    Turtle Island is safe to travel to with the military, Pasukan Gerakan Am (PGA), and ESSCOM both stationed at Turtle Island helping make sure tourists are safe when visiting the islands. The Resort is typically fully booked most days throughout the year with no known security issues ever happening at Turtle Island – so many visitors to Sabah have decided the risk level of visiting Turtle Island is acceptable to them. Where it is impossible to give a 100% assurance of security, we believe that Sabah is ‘very safe’ and we feel comfortable in sending our guests to visit Turtle Island.

    Ultimately it is a personal risk decision if you choose to go to Turtle Island. You need to decide if based on the known facts on the ground at the time if they represent a risk level to you that you’re happy to take.

  • General frequently asked questions

  • What is Borneo known for?

    Borneo is the third-largest island in the World and is known for a range of things that help make it a special place to visit, and on the bucket list for many travellers. From it’s an amazing range of wildlife including the Bornean Orangutan, it’s ancient rainforests (some of the oldest in the World), world-class diving at Sipadan through to the highest peak in South East Asia – Mount Kinabalu. Borneo is one of the most biodiverse places on the planet, being home to an estimated 15,000 different plant species including the World’s largest flower – the Rafflesia. Borneo is also famous for its rich culture and is home to > 200 tribes each with their own traditions, dialect, dishes, type of home they live in etc. The most famous tribe from Borneo are the headhunters (Murut tribe). 

  • Is Sabah a country?

    Sabah is a state of Malaysia located in northern Borneo. Borneo is home to four political regions: Kalimantan belongs to Indonesia, Sabah and Sarawak are part of Malaysia (often referred to as Malaysian Borneo), and the sultanate of Brunei.

  • Can you fly direct to Borneo?

    To fly to Sabah, Borneo you need to fly to one of three airports – Kota Kinabalu airport (BKI) the main gateway to Sabah, Sandakan airport (SDK) on the east coast and Tawau airport (TWU) on the south coast. Which airport you fly in to/out of depends upon your itinerary and your flight route to Sabah. There are currently direct flights to an airport in Sabah from a range of airports in South East Asia with most direct routes being via Kuala Lumpur, Singapore or Hong Kong. More recently you can fly direct to Kota Kinabalu (BKI) from South Korea, certain cities in China, Taiwan, Japan and the Philippines. For other parts of Borneo, you can fly to Sarawak’s Kuching airport and Brunei’s Bandar Seri Begawan airport.

  • What language is spoken in Sabah, Borneo?

    Bahasa Malaysia (Malay) is the official language spoken in Sabah. Other widely spoken languages include a range of Chinese dialects (such as Mandarin), Tamil and English. All the indigenous tribes also speak their own language – in Sabah the indigenous people speak Dusun and Kadazan, Bajau, Murut, Lun, Bruneian, Rungus, Bisaya, Iranun, Bawang, Sungai, Suluk, and Sama. For travellers visiting Sabah, you will find English is fairly widely spoken and understood in most areas you would visit, although if you tried to speak a few words in Malay it would go down a treat.

  • Which currency is used in Sabah?

    The Malaysian Ringgit is the currency of Malaysia. The currency code for Ringgit is MYR and the currency symbol is RM. We will quote all our prices using RM.

  • Is Malaysian Borneo expensive?

    Borneo may not be as cheap as some other countries in South East Asia, however, you can still have an affordable holiday here and experience some of the best Sabah has to offer. There are activities and accommodation for those on a budget, as well as more luxurious options for those wanting the 5* experience. The same goes for eating out you can eat very cheaply at a local cafe or food court, or you can choose to eat in a more expensive restaurant catering for the tourists coming here. Sabah, Borneo can be as cheap or as expensive as you want to make it means it is still a travel destination most can consider visiting.

  • Is it safe to go to Sabah?

    Sabah in general is a safe place to visit. There were over 4 million visitors to Sabah in 2019 and the vast majority of these visitors enjoyed trips to Sabah without incident.

    In recent years Sabah has put in place enforced security practices, via ESSCOM, to ensure Sabah remains a safe location to visit – these are focused on the south of Sabah (Semporna area) and the islands off the south and east coast of Sabah including those located near Sipadan. You can read the latest Travel Advice from Sabah Tourism.

    At Borneo Dream, we put our customer’s safety first. We ensure a safe environment is offered to our customers during their holiday in Sabah – whether it be suggesting restaurants to our customers, visiting the Kinabatangan River, white water rafting along Padas Gorge through to trekking in the jungle. We still suggest our customers take extra care if they go off exploring independently – this is the same for most other safe countries you could visit in the world.

    We do recommend you also read your country’s FCO Travel Advice for Sabah (Malaysia). You can also email the Borneo Dream Team with any questions or concerns you may have about visiting a specific location in Sabah and we’ll provide honestly informed feedback.

  • Will we still go diving or snorkelling if it is raining?

    The quick answer is “yes”. The longer answer for why rain does not ‘stop play’ when scuba diving or snorkeling in the tropical waters of Sabah:-

    • It is still safe to snorkel and dive when it’s raining.
    • You get wet in the sea when snorkelling or diving, you are not going to get any wetter if it rains.
    • You won’t get cold if it rains as the sea temperature, for most of the year, is a toasty 28C – 30C and even the rain is warm. Nice! We also provide all our divers and snorkelling customers with 3mm tropical wet suits for thermal protection.
    • The marine life doesn’t care if it rains and will still be there to see as you enjoy your scuba diving or snorkelling activity.
  • What will the weather be like when we are on holiday in Sabah / on my trip?

    Sabah has two seasons – The ‘Dry Season’ and the ‘Wet Season’. However, during the whole year we have a fairly constant temperature and humidity level – Sabah has a tropical hot and very humid climate. Most days normally start off with blue sky, sunshine and a calm breeze. Most days throughout the year we have a chance of rain typically later in the day, evening or night time – this is due to clouds building up during the day on the Crocker mountain range which rolls down into Kota Kinabalu normally during afternoon or evening.

    Online weather reports for Sabah will always say there is a chance of rain or thunderstorms every day in Sabah. This is true I that later each day we could get some tropical rain. But no-one can predict accurately what exactly the weather will the next day, the next week or the next month. All we’d say is don’t let weather reports rule what activities you choose to join. As long as you come on holiday prepared for a hot, humid and sometimes wet tropical climate you will have a great time!

    Find to more about Sabah, and Sabah’s climate, on Sabah Bah web site

  • Is it safe to visit Sabah, Malaysian Borneo?

    At Borneo Dream, we put our customer’s safety first. We have been operating in Sabah, Borneo since 2007 and all of our customers have experienced safe, enjoyable holidays. We ensure a safe environment is offered to our customers – whether it be suggesting restaurants to our customers to eat at in Kota Kinabalu, staying at a lodge along the Kinabatangan River, white water rafting along Padas Gorge or staying at an Island Resort. There are a small number of areas we suggest our customers take extra care if they go off exploring independently – this is the same as most other safe countries to visit in the world.

    Sabah itself has put in place enforced security practices over recent years to ensure Sabah remains a safe location to visit – these are focused on the south of Sabah (Semporna area) and the islands off the south and east coast of Sabah including those located near Sipadan. You can read the latest Travel Advice from Sabah Tourism

    We do recommend you also read your country’s FCO Travel Advice for Sabah (Malaysia). You can also email the Borneo Dream Team with any questions or concerns you may have about visiting a specific location in Sabah and we’ll provide honestly informed feedback.

  • Should I take malaria tablets for my Borneo holiday?

    Borneo typically as a whole is classified as a ‘high risk’ area for malaria. In reality, there will be areas in Borneo that are higher risk – like inner rainforests and rural areas – and areas in Borneo that are a lower risk which typically includes most of the places tourists visit in Sabah e.g. Kota Kinabalu, Kinabatangan Wildlife Sanctuary etc. We would always recommend you seek your Doctors advice on what medical precautions you should take when coming on holiday to Sabah, Borneo. It then comes down to the level of risk you want to take when coming on holiday regarding your health.

  • Can I book when we arrive in Kota Kinabalu?

    You can choose to wait until you arrive in Kota Kinabalu to book your trips. However, we’d always recommend you book your tours in advance if you are travelling to Sabah during a peak period, joining a specific tour really matters to you or you have limited time in Sabah (so little flexibility to join a tour on other dates).

    All the trips/packages we arrange for our customers in Sabah will be subject to availability. Some tours do tend to get fully booked in advance throughout the year as there is limited capacity and they are very popular e.g. Turtle Island, Resorts near Sipadan and climbing Mount Kinabalu. During peak periods in Sabah other tours/activities can also get fully booked e.g. Kinabatangan River packages and our own diving and snorkeling trips.

  • Which currency is used in Sabah, Borneo? What is the difference between MYR and RM?

    The Malaysian Ringgit is the currency of Malaysia. The currency code for Ringgit is MYR and the currency symbol is RM. We will quote all our prices using RM.

  • Can you look after my child/children while I join an activity?

    We help many families come on holiday to Borneo and organise tours that the full family can enjoy together. During activities, our guides and PADI Professionals are there to provide advice, tuition and supervise the activities they are running. We do not employ qualified childminders. As a parent, you are responsible for the child or children in your care and are required to supervise and be with them during all activities. This is for your child’s safety and protection, as well as helping you enjoy your time together as a family.

  • Best time to go to Borneo to see Orangutans?

    During the period of March to October is the best time to visit Borneo and see the Orangutans. This is when the weather is at its hottest but more importantly driest. The daily air temperatures range from 27°C to 32°C with humidity hitting 80% often. Orangutans can be sited at Sepilok Orangutan Rehabilitation Centre or on one of our many Kinabatangan River cruises.

  • What is the weather like in Borneo?

    Borneo is a tropical destination located approximately 6 degrees north of the equator. Let’s look at three destinations located in Sabah. Sabah is the northern Malaysian State of Borneo. On the west coast of Sabah is it’s capital Kota Kinabalu and on the east coast, we have Sandakan they are approximately 180Km apart. 125Km South of Sandakan is Danum Valley.

    Kota Kinabalu – The rainfall of 85 to 317mm per month with the wetest months being September till January. Temperatures are prerty steady at 31°C to 32°C.

    Sandakan – The rainfall of 120 to 450mm per month with the wetest months being August till February. Temperatures are prerty steady at 29°C to 33°C.

    Danum Valley – The rainfall of 165 to 220mm per month with the wetest months being October till January. Temperatures are prerty steady at 27°C to 29°C.

  • Terms & Conditions

  • Making a booking

    Please provide all information requested to help us manage your reservation and booking as quickly as possible. Please book as early as possible to avoid disappointment. Late bookings, less than thirty (30) days from your arrival date, will be accepted subject to availability. All late booking requests must be accompanied by full payment.

  • Our Prices

    All of our prices are quoted in RM (Ringgit Malaysia). Our quotes are valid for 30 days from date of issue. Our prices include current taxes as follows – 0% Sales & Service Tax as applicable from 6th May 2019.

  • Paying for your holiday
    • A 30% non-refundable deposit of the total booking cost is required to confirm your reservation.
    • Full payment is required 30 days before arrival. Failing to do this could result in the cancellation of your reservation.
    • There are a few ways to send us a payment – send a SWIFT Payment (Electronic International Bank Transfer), pay via MOLpay/NBePay (credit card), pay via PayPal or we can process your credit card locally (VISA, Mastercard, AMEX):
      • Our PayPal (paypal@borneodream.com) Account will only accept payments in GBP or USD.
      • SWIFT Payments can only be sent in MYR, GBP or USD.
      • All bank charges, credit card charges & PayPal charges for payments to Borneo Dream are to be borne by the customer.
    • Please note that some of the trips we arrange with Suppliers work to different payment terms (for example, for Mount Kinabalu trips full payment is required within 5 working days of making a reservation). Were this is the case we will advise you at the reservation and booking stage.
  • If you need to cancel your booking at the last minute

    For courses, trips and packages provided by Borneo Dream (Borneo Dream scuba diving and snorkeling trips and courses only) the following cancellation policy will apply:

    • If you cancel > 30 days from date of your trip/course/experience, we will charge the 30% non-refundable deposit (for the total package cost).
    • If you cancel between 15 – 30 days from date of your trip/course/experience, we will charge 50% the total package cost.
    • If you cancel within 14 – 7 days or less from the date of your trip/course/experience, we will charge 75% of the total package cost.
    • If you cancel within 6 days or less from the date of your trip/course/experience, we will charge 100% of the total package cost
    • If you fail to turn up for a trip (“no show”) you will still be charged the full package cost.
    • We will not refund in respect of any unused services (or part) included in a package.

    Our chosen Suppliers for land trips, Sabah diving packages, transport and room bookings will charge late cancellation fees in line with their own cancellation policy, and depending on the circumstances. The cancellation fees charged by them will be charged to you by Borneo Dream.

    For Mount Kinabalu trip bookings (climbing Mount Kinabalu) 30% of the upfront full payment is a ‘non-refundable deposit’. The remaining 70% is fully refundable should you cancel the booking more than 60 days before the trip date.

    Please note for Turtle Island bookings that Turtle Island Resort charges an extra fixed cancellation fee for cancellations. This fee is over and above what has been paid for the trip. This means if you cancel a booking at Turtle Island they will charge an extra amount which you will need to pay. We recommend you only book Turtle Island Resort if you are 100% certain you will go on the trip (including after checking your country’s FCO Travel Advice for Islands off the east coast of Sabah).

    For the 4D3N Mount Trusmadi trip and the Danum Valley Field Center Tour the cancellation policy is as follows:-

    • 90 – 46 days prior to arrival a 25% cancellation fee will apply
    • 45 – 22 days prior to arrival a 50% cancellation fee will apply
    • 21 – 0 days prior to arrival a 100% cancellation fee will apply

    No partial or full refunds will be given for an uncompleted PADI course, diving or snorkelling trip with Borneo Dream. If you decide during your course/trip you do not want to continue we will offer you our ‘Unguided Snorkeling Trip’ as an alternative for the remaining part of your course/trip.

    What happens if we need to change your booking:

    • Although every effort will be made to operate the trips as advertised, Borneo Dream reserves the right (at our sole discretion and without penalty) to make alternative arrangements as it sees fit if caused by poor weather conditions, technical problems to vehicles, flight delay or other circumstances beyond their control necessitate.
    • Where it is in the interest of tour/trip/course members that an itinerary be altered, such alterations may be made without penalty to the company.
    • If a Borneo Dream Tour (snorkelling and/or scuba diving tour run by Borneo Dream) is cancelled prior to the date of departure, due to circumstances beyond our control we will refund all money paid by our booked customers.
    • In the event of one of our suppliers cancelling a tour, we will make every endeavour to ensure full reimbursement but where a supplier has a policy of retaining any fees or charges we will have to defer to their policy.
  • Move/Re-schedule your Turtle Island and/or Kinabatangan River Cruise

    If  you wish to re-schedule/move your adventure we will need your new dates ASAP. The dates must be in the same calendar year as the original trip. Subject to availability you will be charged RM 250.00 as a ‘Change of Booking Fee’ plus any other costs due to price increases, supplier cancellation charges or seasonal variations. This can only be done once.

  • Our liability

    We act as an agent for airline, hotel, ‘Explore Tours’ and in some cases, transport companies assume no liability in connection with their services. Borneo Dream will not be responsible for any act, omission, error or any injury, delay, irregularity, government regulations, theft or strikes over which it has no control.

  • Diving and Conservation Permit

    Like with all great Natural Marine Parks around the globe such as the Ras Mohammed Marine Park in Egypt, The Cayman Islands, Maldives etc., the Local Governments and Authorities impose local Permit charges to all guest and visitors alike. Here in Sabah, Malaysian Borneo we have several marine parks of this type, such as Tunku Abdul Rahman Marine Park (TARP) just outside Kota Kinabalu (KK), one near Pulau Tiga, Turtle Islands Park and Pulau Sipadan to name but a few.

    The following charges will apply to all our guests and will either be collected in advance or on the day of the activity:-

    • Go Ashore (Known as the Marine Park Conservation Fee) – On any of the islands in the Tunku Abdul Rahman Marine Park (TARP), Pulau Tiga and Turtle Islands Park it is RM 1 for Malaysians below 18 years and RM 3 for those older. For Non-Malaysians RM 6 for below 18 years and RM 10 for those older. This is per person per day.
    • Scuba Diving (Known as the Diving Permit) – Within the Tunku Abdul Rahman Marine Park (TARP), Pulau Tiga and Turtle Islands Park is RM 20.00 for Malaysians and RM 50.00 for Non-Malaysians. This is per diver per day.
    • Scuba Diving Courses – Within the Tunku Abdul Rahman Marine Park (TARP), Pulau Tiga and Turtle Islands Park is MYR 20.00 for Malaysians and MYR 50.00 for Non-Malaysians. This is per diver for the duration of the course.

    If another operator says that he has included the Marine Park fees, I would ask you to request a valid “Sabah Parks” receipt on office Sabah Parks paper.

  • Sending a Payment

  • Overview

    We offer a range of payment methods for sending payment to Borneo Dream – various credit card payment options plus bank transfer. We hope that our customers will find at least one of these payment methods to be a convenient and fair value option for them.

    We offer a range of payment options from buying your tour/package on-line via our web site, paying by credit card or by sending a bank transfer. If you are already in Kota Kinabalu, Sabah then you can visit our Shop at Wisma Sabah to pay by cash or credit card or pay by cash deposit machine into our bank account at any Maybank Branch. Find out more about each payment option below.

    The credit card procedures we follow for RAZER Merchant Services and processing your credit card locally (Card Holder Not Present) are set by our Malaysian Banks as part of having a Business Account with them. These procedures may not be as efficient as Banks in some other countries however we will do our best to make it as easy as possible for you to pay using these methods.

    For currency conversions, you may use the exchange rates on XE.com Universal Currency Converter as an indication. Please note the exchange rates used by each Bank can differ to those on xe.com – this is primarily due to the commission banks build into their exchange rates. If, after foreign currency conversions, you overpay or underpay then we can arrange any payment difference to be sorted once you are in Sabah.

    If you get into any difficulty sending us a payment – please send us an email and we will look into it from our end.

  • Buying via our online store - Stripe.com or Bank Transfer

    Buying tours, trips, dive equipment or clothing via our online store has never been easier. Once you have decided on your purchase and added it to your cart you can proceed to view your cart or head straight to checkout. Our checkout allows you to register to receive future special offers or you can use the guest checkout function. Once you have filled out all the necessary information and checked any dates or availability with our sales office it is time to pay. We offer two methods of payment on the website.

    You can pay by credit or debit cards plus ApplePay and GooglePay using our Stripe.com Payment Gateway. Unfortunately, there is a charge for this that is levied by Stripe.com on to us which we need to pass on as our prices are very low with not much margin. The charge is 3% on the transaction + RM 1.00. As we are in Malaysia 6% SST is applied to this charge as well. Thus if your cart value was RM 100.00 the final bill to your card would be RM 104.24

    The second payment method we offer is direct bank transfer to our Malaysian account or if you are in Malaysia you can use the MayBank Cash Deposit Machines (CDM). Are bank details are as follows:

    • Account name: Borneo Dream Travel & Tours Sdn Bhd (please use our company name in full for the “Beneficiary account name” when sending payment)
    • Company registration number (if requested by your Bank): 788821K
    • Bank Name: Malayan Banking Berhad (or commonly known as ‘Maybank’)
    • Branch Address: Menara Maybank, Floor 8, 100 Jalan Tun Perak, Bukit Bintang, Kuala Lumpur, Malaysia, 50050
    • Account number: 510 143 111 363
    • SWIFT BIC: MBBEMYKL
    • Email for a payment notification: joanne@borneodream.com
  • Processing your Credit Card Locally (Cardholder Not Present) - 2.5% Fee

    To process your credit card locally we will need you to send copies of the following to Borneo Dream:

    • Signed authority form
    • The front of your credit card
    • A copy of your passport

    These copies can be sent to Borneo Dream by email (scanned copies or digital photos) or faxed to us. There will be a 2.5% credit card charge for processing your payment this way (for payments using a Visa or MasterCard credit card). Please note if you pay using an American Express credit card there is a 5% credit card charge.

  • Sending a Payment by SWIFT - International Electronic Bank Transfer

    You can send a SWIFT payment / transfer to our business account based in Sabah, Malaysia.

    Please note all bank charges for payments to Borneo Dream must be borne by the customer. You will need to send an equivalent amount that, when it is credited to our account, is the same as the invoiced amount (in RM, Malaysian Ringgits).

    Our bank account details are as follows:-

    • Account name: Borneo Dream Travel & Tours Sdn Bhd (please use our company name in full for the “Beneficiary account name” when sending payment)
    • Company registration number (if requested by your Bank): 788821K
    • Bank Name: Malayan Banking Berhad (or commonly known as ‘Maybank’)
    • Branch Address: Menara Maybank, Floor 8, 100 Jalan Tun Perak, Bukit Bintang, Kuala Lumpur, Malaysia, 50050
    • Account number: 510 143 111 363
    • SWIFT BIC: MBBEMYKL
    • Email for a payment notification: joanne@borneodream.com

    When you send a bank transfer to us we need you to do the following:-

    • Put your surname and invoice number in the reference field in order for us to process the payment.
    • Please confirm by email when you have sent a payment (deposit or full payment) to us. Email the Dream Team with your surname, invoice number and total amount paid. If you get a payment completion reference number then please include it.
  • Sending Bank Transfer from a Malaysian Bank Account

    For those with a Malaysian Bank Account you can choose to send on-line bank transfer to our Maybank Account (see Bank account details above). Please email a transfer confirmation slip to joanne@borneodream.com once payment has been sent.

  • Already in Kota Kinabalu, Sabah?

    If you are already in Kota Kinabalu, alongside buying on-line via our web site, you can choose between the following payment options too:

    Come and visit our Sales Office located in central Kota Kinabalu at G27 Wisma Sabah, Jalan Tun Fuad Stephen (09:00 – 18:00, Mon-Sat). You can pay by cash or by VISA / Mastercard credit card (2% credit card fee).

    Visit a Maybank outlet to pay cash in via the cash deposit machine. We then need you to take a photo of the deposit receipt with your phone and email it to us at info@borneodream.com. Our account number is as follows:

    • Account name: Borneo Dream Travel & Tours Sdn Bhd
    • Maybank Account number: 510 143 111 363
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