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Orou Sapulot | Adventure & Culture (4 Day)

RM2280

A visit to Sapulot is like visiting another world in Sabah. During your tour to Orou Sapulot you will get to see some amazing scenery, join some very cool adventure activities and experience the warmth of the Murut culture. During this four day tour you’ll go rapid shooting on a river near Kalimantan, explore a cave, go fishing the traditional way, visit a waterfall in the forest and so much more! Suitable for couples, families and groups who are looking to explore Sabah off the beaten track.

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Orou Sapulot – Experience Sabah off the Beaten Track

A visit to Sapulot is a must have for any traveller to Sabah, Borneo wanting to experience an adventure off the beaten track. Sapulot is located in the southern interior of Sabah and is home to the Murut tribe. The Murut tribe were once famous for headhunting but don’t worry, they stopped doing this many years ago and are now known for the warmth of their hospitality. Sapulot is home to some beautiful nature like forests, rivers, waterfalls and more. Alongside having the chance to experience the richness of the Murut culture, it’s no wonder a visit to Orou Sapulot is seen as one of Sabah’s best-kept secrets

This tailored four day tour to Orou Sapulot includes a range of wonderful activities such as caving, swimming in the pools near a hidden waterfall, fishing the local way and rapid shooting along a river. You’ll also join a cultural evening hosted by the Orou Sapulot team during which you’ll have the chance to learn a Murut Traditional Dance, feast on tasty home-cooked Murut dishes and learn about the traditions and ways of living of the Murut tribe. You will be staying in comfortable, basic accommodation during the trip with transfers from Kota Kinabalu to Sapulot will be by public bus and 4WD vehicles (your transfers will be door to door from your hotel in central Kota Kinabau to Orou Sapulot). This Orou Sapulot tour helps you experience the real Sabah.

Adventure, Culture and Nature – Orou Sapulot has it all!

An added bonus of this Orou Sapulot 4 Day trip is that it includes an element of you ‘giving back’. We partner with the Orou Sapulot initiative to deliver this trip. Orou Sapulot is a family run and community operated eco-tourism initiative which aims to support the conservation of flora and fauna in Sapulot, as well as the Murut Culture. Your trip cost goes directly into the local economy and helps create an alternative livelihood for the villagers. By going on this trip you also help to make a positive difference.

So what are you waiting for? If you are looking for an amazing once in a lifetime adventure, and happy to stay in basic accommodation, then the 4 day Orou Sapulot tour is a great choice for you. Visiting Orou Sapulot is suitable for couples, families and groups who are interested in discovering off the beaten track places.

Pungiton Camp, Orou Sapulot

Trip Itinerary – Orou Sapulot 4 Day Tour

Day 1 (Meals: L & D)
You will be picked up early from your hotel in central Kota Kinabalu and transferred to the bus station in Kota Kinabalu to catch the public bus to Keningau. Your Driver will escort you to the bus and wave you off on the 7:30am – 8:00am bus departing to Keningau. You will arrive in Keningau bus station around 10:30am where you will be met by a member of the Orou Sapulot team. You’ll board 4WD vehicles and start your transfer to Labang. Once you arrive at Labang you’ll board a traditional wooden boat for a ride up the river to Pungiton Eco Camp. On arrival at the Camp lunch will be served.  After lunch you will trek to the Pungiton Caves. The Pungiton Caves at Orou Sapulot are known as sacred caves by the Villagers. You’ll be taken on a guided tour of Pungiton Cave and will get to see some pretty cool rock formations. It’s then back to Pungiton Camp to chill out for the rest of the late afternoon and evening – a perfect opportunity to enjoy the views over the river below. Pungiton Camp is a basic but very comfortable camp perched high up on the riverbank and it offers facilities including western toilet & showers, an eating area and sleeping area. You will sleep on stretcher hammocks with full bedding and mosquito netting provided.

Day 2  (Meals: B, L & D)
After breakfast you will join a ~ 1 hour visit to Tinahas cave following by a spot of fishing along the river whilst enjoying views of the impressive Batu Punggul pinnacle rising out of the forest. You’ll be fishing the traditional way using a bamboo or rotan fishing rod and if you catch a fish (or two) it will be cooked for you for a meal later today. For lunch you’ll enjoy a picnic by the riverbank. After lunch you’ll visit another gem at Orou Sapulot – the Hidden Waterfalls located in the forest. At the Hidden Waterfalls you’ll have the opportunity to take a dip in one of pools near the foot of the Waterfall. Chill out whilst making the most of this beautiful, tranquil location. You will spend the rest of the afternoon at the Hidden Waterfalls and enjoy dinner overlooking the waterfall. Overnight at the camp at the Hidden Waterfalls. The camp offers western toilet and showers, an eating area and sleeping area. You will sleep in tents (sleeping mat, pillow and blanket provided).

Day 3  (Meals: B, L & D)
After breakfast you will be transferred to Salung Jetty, a ~ 1 hour 40 minute journey, for your next adventure – a Rapid Shooting ride to the Kalimantan Border. This boat ride in a traditional long wooden boat is a lot of fun and offers the opportunity to see more of Orou Sapulot during the ride. You will depart from Salung Jetty and Rapid Shoot through rapids all the way to the Kalimantan Border on a motorised wooden long boat navigated by skilful village boatman. The boat journey will take ~ 5 hours return (depending on the water level) and is a real highlight during your time at Orou Sapulot. You will get to see the different Murut Villages and their livelihood along the rivers both downstream and upstream. You’ll stop for lunch down a little tributary river at a peaceful spot on the riverbank – another highlight of the rapid shooting experience. After the Rapid Shooting ride you will be transferred to a modern Murut Long House (Romol Eco Village). This evening after a very tasty Murut feast the villagers from Orou Sapulot will provide you with a Cultural Performance during which you’ll have the chance to join in with Murut traditional dances and playing with the traditional music instruments. A night to remember and a perfect way to end of your last full day with the Orou Sapulot team. Tonight you will sleep in the main hall of the Romol Eco Village in a modern Longhouse which is also a very comfortable family home. The Longhouse is equipped with western toilet and showers and sleeping is in a large communal room with mattresses on the floor with full bedding provided.

Day 4 (Meals: B)
It’s time to say goodbye to the Orou Sapulot team. After an early breakfast (served at 7.30am) you will be transferred to Keningau in 4WD vehicles. At Keningau you will be escorted to your public bus and catch the 10am bus departure back to Kota Kinabalu, arriving in Kota Kinabalu at ~ 12:30pm. You’ll be met by another member of the Orou Sapulot team at the Kota Kinabalu bus station who will transfer you back to your hotel in central Kota Kinabalu. We hope you have had many new, amazing experiences during your four day Orou Sapulot adventure

Cultural Evening, Orou Sapulot

Trip Inclusions – Orou Sapulot | Adventure & Culture

  • All meals as tasted above (freshly cooked Murut dishes prepared by the Villagers from Orou Sapulot)
  • Accommodation for the three night as outline above (basic and comfortable)
  • All activities as mentioned in the outline itinerary: visits to Pungiton Caves, Tinahas Cave, the Hidden Waterfalls, fishing, rapid shooting along a river and Cultural Performance
  • Safety equipment during activities: helmet for the cave tours, personal buoyancy aid for the swim in the waterfall pools and rapid shooting.
  • All transfers during the itinerary: transfer from a Kota KInablu city centre hotel, return public bus transfers Kota Kinabalu – Keningau, return 4×4 transfers Keningau – Sapulot, transfers with the villages.
  • Guiding by an English speaking qualified Guide
  • At the accommodation – coffee, tea and drinking water in the eating area and overnight necessities such as towels, bedding & blankets
  • Community fee
  • 0% Sales & Service Tax on the tour price.

Trip Exclusions – Orou Sapulot | Adventure & Culture 
The following are excluded from your Orou Sapulot tour – personal spend, tips, alcoholic or soft drinks, personal travel insurance and any activities not mentioned.

Recommended Packing List – Orou Sapulot
To get the most from your time at Orou Sapulot we recommend you take the following on your trip – casual clothes suitable for a tropical climate (e.g. long trousers, long shorts, t-shirts, long sleep top) sunscreen, insect repellent, raincoat, toiletries, cash (no ATM), hat, good walking / trekking shoes – your footwear will get wet during the cave tour, leech socks, swimwear, sandals or flip flops, head lamp (essential for the cave tours), re-fillable water bottle, your favorite snacks, sunglasses, waterproof camera, binoculars, dry bag, personal toiletries including towel, personal medication, basic first aid kit and a sense of adventure! We recommend you to travel light.

Notes – Orou Sapulot 
Minimum two persons required per booking and price is valid for tours up to 31st December 2020. The accommodation is clean and well maintained – however, it is very basic. Food is of a good quality and simple dietary requirements can be catered for. The activities included as part of your Orou Sapulot tour are subject to weather conditions and the itinerary may need to be adapted based on current situations.

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Kota Kinabalu tours

  • What is there to do in Kota Kinabalu in 2 days?

    Kota Kinabalu, the capital of Sabah, is the starting point for most holidays to Sabah. From Kota Kinabalu, most visitors go to explore other parts of Sabah whether it be on a tour from Kota Kinabalu (to go rafting, biking, climbing Mount Kinabalu etc.), or via a short internal flight to visit other parts of Sabah like the Kinabatangan River or Danum Valley. If you have a couple of days free in Kota Kinabalu during your holiday then there is surprisingly quite a bit you can do and see on your doorstep.

    On the first day, you can explore the city with its many attractions. At the start of the day visit the Kota Kinabalu Wetland Ramsar Site, a bird sanctuary close to the city centre. You could then choose to walk up Signal Hill to enjoy views out over the City from Signal Hill observatory platform, visit the Sabah State Museum for a walk through Sabah’s history or explore the handicraft market located on the waterfront. Visit the Atkinson Clock Tower, the oldest building in Kota Kinabalu, or one of the famous Mosques in Kota Kinabalu – Kota Kinabalu City Mosque (‘Floating Mosque’) or the State Mosque. Later in the day watch the sunset from Tanjung Aru Beach before heading back into the city centre for a spot of early evening shopping. Finally, choose from one of the many local cafes and restaurants for a tasty meal to end the day. 

    For your second day visit the local islands in Tunku Abdul Rahman Marine Park. The Marine Park is located in front of Kota Kinabalu and easily accessible via a boat transfer from Jesselton Point Jetty. You can choose to join an organised day tour to help you get the most from your visit to the Marine Park whether it be a Snorkeling Trip or going scuba diving to explore the tropical waters. You could also choose to visit the islands independently via an island transfer service and chill out on one of the public beaches on the islands in the Marine Park. Sun, tropical sea, sand – a perfect way to spend a second day in Kota Kinabalu.

  • General frequently asked questions

  • What is Borneo known for?

    Borneo is the third-largest island in the World and is known for a range of things that help make it a special place to visit, and on the bucket list for many travellers. From it’s an amazing range of wildlife including the Bornean Orangutan, it’s ancient rainforests (some of the oldest in the World), world-class diving at Sipadan through to the highest peak in South East Asia – Mount Kinabalu. Borneo is one of the most biodiverse places on the planet, being home to an estimated 15,000 different plant species including the World’s largest flower – the Rafflesia. Borneo is also famous for its rich culture and is home to > 200 tribes each with their own traditions, dialect, dishes, type of home they live in etc. The most famous tribe from Borneo are the headhunters (Murut tribe). 

  • Is Sabah a country?

    Sabah is a state of Malaysia located in northern Borneo. Borneo is home to four political regions: Kalimantan belongs to Indonesia, Sabah and Sarawak are part of Malaysia (often referred to as Malaysian Borneo), and the sultanate of Brunei.

  • Can you fly direct to Borneo?

    To fly to Sabah, Borneo you need to fly to one of three airports – Kota Kinabalu airport (BKI) the main gateway to Sabah, Sandakan airport (SDK) on the east coast and Tawau airport (TWU) on the south coast. Which airport you fly in to/out of depends upon your itinerary and your flight route to Sabah. There are currently direct flights to an airport in Sabah from a range of airports in South East Asia with most direct routes being via Kuala Lumpur, Singapore or Hong Kong. More recently you can fly direct to Kota Kinabalu (BKI) from South Korea, certain cities in China, Taiwan, Japan and the Philippines. For other parts of Borneo, you can fly to Sarawak’s Kuching airport and Brunei’s Bandar Seri Begawan airport.

  • What language is spoken in Sabah, Borneo?

    Bahasa Malaysia (Malay) is the official language spoken in Sabah. Other widely spoken languages include a range of Chinese dialects (such as Mandarin), Tamil and English. All the indigenous tribes also speak their own language – in Sabah the indigenous people speak Dusun and Kadazan, Bajau, Murut, Lun, Bruneian, Rungus, Bisaya, Iranun, Bawang, Sungai, Suluk, and Sama. For travellers visiting Sabah, you will find English is fairly widely spoken and understood in most areas you would visit, although if you tried to speak a few words in Malay it would go down a treat.

  • Which currency is used in Sabah?

    The Malaysian Ringgit is the currency of Malaysia. The currency code for Ringgit is MYR and the currency symbol is RM. We will quote all our prices using RM.

  • Is Malaysian Borneo expensive?

    Borneo may not be as cheap as some other countries in South East Asia, however, you can still have an affordable holiday here and experience some of the best Sabah has to offer. There are activities and accommodation for those on a budget, as well as more luxurious options for those wanting the 5* experience. The same goes for eating out you can eat very cheaply at a local cafe or food court, or you can choose to eat in a more expensive restaurant catering for the tourists coming here. Sabah, Borneo can be as cheap or as expensive as you want to make it means it is still a travel destination most can consider visiting.

  • Is it safe to go to Sabah?

    Sabah in general is a safe place to visit. There were over 4 million visitors to Sabah in 2019 and the vast majority of these visitors enjoyed trips to Sabah without incident.

    In recent years Sabah has put in place enforced security practices, via ESSCOM, to ensure Sabah remains a safe location to visit – these are focused on the south of Sabah (Semporna area) and the islands off the south and east coast of Sabah including those located near Sipadan. You can read the latest Travel Advice from Sabah Tourism.

    At Borneo Dream, we put our customer’s safety first. We ensure a safe environment is offered to our customers during their holiday in Sabah – whether it be suggesting restaurants to our customers, visiting the Kinabatangan River, white water rafting along Padas Gorge through to trekking in the jungle. We still suggest our customers take extra care if they go off exploring independently – this is the same for most other safe countries you could visit in the world.

    We do recommend you also read your country’s FCO Travel Advice for Sabah (Malaysia). You can also email the Borneo Dream Team with any questions or concerns you may have about visiting a specific location in Sabah and we’ll provide honestly informed feedback.

  • Will we still go diving or snorkelling if it is raining?

    The quick answer is “yes”. The longer answer for why rain does not ‘stop play’ when scuba diving or snorkeling in the tropical waters of Sabah:-

    • It is still safe to snorkel and dive when it’s raining.
    • You get wet in the sea when snorkelling or diving, you are not going to get any wetter if it rains.
    • You won’t get cold if it rains as the sea temperature, for most of the year, is a toasty 28C – 30C and even the rain is warm. Nice! We also provide all our divers and snorkelling customers with 3mm tropical wet suits for thermal protection.
    • The marine life doesn’t care if it rains and will still be there to see as you enjoy your scuba diving or snorkelling activity.
  • What will the weather be like when we are on holiday in Sabah / on my trip?

    Sabah has two seasons – The ‘Dry Season’ and the ‘Wet Season’. However, during the whole year we have a fairly constant temperature and humidity level – Sabah has a tropical hot and very humid climate. Most days normally start off with blue sky, sunshine and a calm breeze. Most days throughout the year we have a chance of rain typically later in the day, evening or night time – this is due to clouds building up during the day on the Crocker mountain range which rolls down into Kota Kinabalu normally during afternoon or evening.

    Online weather reports for Sabah will always say there is a chance of rain or thunderstorms every day in Sabah. This is true I that later each day we could get some tropical rain. But no-one can predict accurately what exactly the weather will the next day, the next week or the next month. All we’d say is don’t let weather reports rule what activities you choose to join. As long as you come on holiday prepared for a hot, humid and sometimes wet tropical climate you will have a great time!

    Find to more about Sabah, and Sabah’s climate, on Sabah Bah web site

  • Is it safe to visit Sabah, Malaysian Borneo?

    At Borneo Dream, we put our customer’s safety first. We have been operating in Sabah, Borneo since 2007 and all of our customers have experienced safe, enjoyable holidays. We ensure a safe environment is offered to our customers – whether it be suggesting restaurants to our customers to eat at in Kota Kinabalu, staying at a lodge along the Kinabatangan River, white water rafting along Padas Gorge or staying at an Island Resort. There are a small number of areas we suggest our customers take extra care if they go off exploring independently – this is the same as most other safe countries to visit in the world.

    Sabah itself has put in place enforced security practices over recent years to ensure Sabah remains a safe location to visit – these are focused on the south of Sabah (Semporna area) and the islands off the south and east coast of Sabah including those located near Sipadan. You can read the latest Travel Advice from Sabah Tourism

    We do recommend you also read your country’s FCO Travel Advice for Sabah (Malaysia). You can also email the Borneo Dream Team with any questions or concerns you may have about visiting a specific location in Sabah and we’ll provide honestly informed feedback.

  • Should I take malaria tablets for my Borneo holiday?

    Borneo typically as a whole is classified as a ‘high risk’ area for malaria. In reality, there will be areas in Borneo that are higher risk – like inner rainforests and rural areas – and areas in Borneo that are a lower risk which typically includes most of the places tourists visit in Sabah e.g. Kota Kinabalu, Kinabatangan Wildlife Sanctuary etc. We would always recommend you seek your Doctors advice on what medical precautions you should take when coming on holiday to Sabah, Borneo. It then comes down to the level of risk you want to take when coming on holiday regarding your health.

  • Can I book when we arrive in Kota Kinabalu?

    You can choose to wait until you arrive in Kota Kinabalu to book your trips. However, we’d always recommend you book your tours in advance if you are travelling to Sabah during a peak period, joining a specific tour really matters to you or you have limited time in Sabah (so little flexibility to join a tour on other dates).

    All the trips/packages we arrange for our customers in Sabah will be subject to availability. Some tours do tend to get fully booked in advance throughout the year as there is limited capacity and they are very popular e.g. Turtle Island, Resorts near Sipadan and climbing Mount Kinabalu. During peak periods in Sabah other tours/activities can also get fully booked e.g. Kinabatangan River packages and our own diving and snorkeling trips.

  • Which currency is used in Sabah, Borneo? What is the difference between MYR and RM?

    The Malaysian Ringgit is the currency of Malaysia. The currency code for Ringgit is MYR and the currency symbol is RM. We will quote all our prices using RM.

  • Can you look after my child/children while I join an activity?

    We help many families come on holiday to Borneo and organise tours that the full family can enjoy together. During activities, our guides and PADI Professionals are there to provide advice, tuition and supervise the activities they are running. We do not employ qualified childminders. As a parent, you are responsible for the child or children in your care and are required to supervise and be with them during all activities. This is for your child’s safety and protection, as well as helping you enjoy your time together as a family.

  • Best time to go to Borneo to see Orangutans?

    During the period of March to October is the best time to visit Borneo and see the Orangutans. This is when the weather is at its hottest but more importantly driest. The daily air temperatures range from 27°C to 32°C with humidity hitting 80% often. Orangutans can be sited at Sepilok Orangutan Rehabilitation Centre or on one of our many Kinabatangan River cruises.

  • What is the weather like in Borneo?

    Borneo is a tropical destination located approximately 6 degrees north of the equator. Let’s look at three destinations located in Sabah. Sabah is the northern Malaysian State of Borneo. On the west coast of Sabah is it’s capital Kota Kinabalu and on the east coast, we have Sandakan they are approximately 180Km apart. 125Km South of Sandakan is Danum Valley.

    Kota Kinabalu – The rainfall of 85 to 317mm per month with the wetest months being September till January. Temperatures are prerty steady at 31°C to 32°C.

    Sandakan – The rainfall of 120 to 450mm per month with the wetest months being August till February. Temperatures are prerty steady at 29°C to 33°C.

    Danum Valley – The rainfall of 165 to 220mm per month with the wetest months being October till January. Temperatures are prerty steady at 27°C to 29°C.

  • Terms & Conditions

  • Making a booking

    Please provide all information requested to help us manage your reservation and booking as quickly as possible. Please book as early as possible to avoid disappointment. Late bookings, less than thirty (30) days from your arrival date, will be accepted subject to availability. All late booking requests must be accompanied by full payment.

  • Our Prices

    All of our prices are quoted in RM (Ringgit Malaysia). Our quotes are valid for 30 days from the date of issue subject to our suppliers maintaining theirs pricing. Our prices include current taxes where applicable. It is worth noting that we work on extremely tight margins to deliver you the best enjoyment for your buck. Thus on very rare occasions, our suppliers will alter pricing at the last minute. If our supplier decides to alter their pricing and we are unable to absorb the extra cost/s you will be asked to cover the diference.

  • Paying for your holiday
    • A 30% non-refundable deposit of the total booking cost (Trips, tours and packages more than RM 1000.00) is required to confirm your reservation.
    • On trips, tours and packages with a total cost less than RM 1000.00 then full payment is required at booking stage.
    • Full payment must arrive 45 days before trip/tour start date – Failing to do this could result in the cancellation of your reservation.
    • There are a few ways to send us a payment – send a SWIFT Payment (Electronic International Bank Transfer), pay via Stripe.com (via credit card on our online shop) or we can process your credit card locally (VISA or Mastercard):
      • SWIFT Payments can only be sent in MYR, GBP or USD.
      • All bank charges and credit card charges for payments to Borneo Dream are to be borne by the customer.
    • Please note that some of the trips we arrange with Suppliers work to different payment terms (for example, for Mount Kinabalu trips full payment is required within 5 working days of making a reservation). Were this is the case we will advise you at the reservation and booking stage.
  • If you need to cancel your booking at the last minute

    For courses, trips and packages provided by Borneo Dream (Borneo Dream scuba diving and snorkelling trips and courses only) the following cancellation policy will apply:

    • If you cancel >45 days from date of your trip/course/experience, we will charge the 30% non-refundable deposit (for the total package cost).
    • If you cancel between 20 – 35 days from date of your trip/course/experience, we will charge 50% the total package cost.
    • If you cancel within 19 – 10 days or less from the date of your trip/course/experience, we will charge 75% of the total package cost.
    • If you cancel within >10 days or less from the date of your trip/course/experience, we will charge 100% of the total package cost
    • If you fail to turn up for a trip (“no show”) you will still be charged the full package cost.
    • We will not refund in respect of any unused services (or part) included in a package.

    Our chosen Suppliers for land trips, Sabah diving packages, transport and room bookings will charge late cancellation fees in line with their own cancellation policy, and depending on the circumstances. The cancellation fees charged by them will be charged to you by Borneo Dream.

    For Mount Kinabalu trip bookings (climbing Mount Kinabalu) 30% of the upfront full payment is a ‘non-refundable deposit’. The remaining 70% is fully refundable should you cancel the booking more than 60 days before the trip date.

    Please note for Turtle Island bookings that Turtle Island Resort charges an extra fixed cancellation fee for cancellations. This fee is over and above what has been paid for the trip. This means if you cancel a booking at Turtle Island they will charge an extra amount which you will need to pay. We recommend you only book Turtle Island Resort if you are 100% certain you will go on the trip (including after checking your country’s FCO Travel Advice for Islands off the east coast of Sabah).

    For the 4D3N Mount Trusmadi trip and the Danum Valley Field Center Tour the cancellation policy is as follows:-

    • 90 – 46 days prior to arrival a 25% cancellation fee will apply
    • 45 – 22 days prior to arrival a 50% cancellation fee will apply
    • 21 – 0 days prior to arrival a 100% cancellation fee will apply

    No partial or full refunds will be given for an uncompleted PADI course, diving or snorkelling trip with Borneo Dream. If you decide during your course/trip you do not want to continue we will offer you our ‘Unguided Snorkeling Trip’ as an alternative for the remaining part of your course/trip.

    What happens if we need to change your booking:

    • Although every effort will be made to operate the trips as advertised, Borneo Dream reserves the right (at our sole discretion and without penalty) to make alternative arrangements as it sees fit if caused by poor weather conditions, technical problems to vehicles, flight delay or other circumstances beyond their control necessitate.
    • Where it is in the interest of tour/trip/course members that an itinerary be altered, such alterations may be made without penalty to the company.
    • If a Borneo Dream Tour (snorkelling and/or scuba diving tour run by Borneo Dream) is cancelled prior to the date of departure, due to circumstances beyond our control we will refund all money paid by our booked customers.
    • In the event of one of our suppliers cancelling a tour, we will make every endeavour to ensure full reimbursement but where a supplier has a policy of retaining any fees or charges we will have to defer to their policy.
  • Move/Re-schedule your Turtle Island and/or Kinabatangan River Cruise

    If  you wish to re-schedule/move your adventure we will need your new dates ASAP. The dates must be in the same calendar year as the original trip. Subject to availability you will be charged RM 250.00 as a ‘Change of Booking Fee’ plus any other costs due to price increases, supplier cancellation charges or seasonal variations. This can only be done once.

  • Our liability

    We act as an agent for airline, hotel, ‘Explore Tours’ and in some cases, transport companies assume no liability in connection with their services. Borneo Dream will not be responsible for any act, omission, error or any injury, delay, irregularity, government regulations, theft or strikes over which it has no control.

  • Diving and Conservation Permit

    Like with all great Natural Marine Parks around the globe such as the Ras Mohammed Marine Park in Egypt, The Cayman Islands, the Maldives etc., the Local Governments and Authorities impose local Permit charges to all guests and visitors alike. Here in Sabah, Malaysian Borneo we have several marine parks of this type, such as Tunku Abdul Rahman Marine Park (TARP) just outside Kota Kinabalu (KK), one near Pulau Tiga, Turtle Islands Park and Pulau Sipadan to name but a few.

    The following charges will apply to all our guests and will either be collected in advance or on the day of the activity (Correct September 2021):-

    • Go Ashore (Known as the Marine Park Conservation Fee) – On any of the islands in the Tunku Abdul Rahman Marine Park (TARP), Pulau Tiga and Turtle Islands Park it is RM 5.00 for Malaysians. For Non-Malaysians RM 20.00 – This is per person per day.
    • Scuba Diving (Known as the Diving Permit) – Within the Tunku Abdul Rahman Marine Park (TARP), Pulau Tiga and Turtle Islands Park is RM 20.00 for Malaysians and RM 50.00 for Non-Malaysians. This is per diver per day.
    • Scuba Diving Courses – Within the Tunku Abdul Rahman Marine Park (TARP), Pulau Tiga and Turtle Islands Park is MYR 20.00 for Malaysians and MYR 50.00 for Non-Malaysians. This is per diver for the duration of the course.

    If another operator says that he has included the Marine Park fees, I would ask you to request a valid “Sabah Parks” receipt on the official Sabah Parks paper.

    Further information and up to date pricing on Sabah Parks conservation fees can be found here.

  • Sending a Payment

  • Overview

    We offer a range of payment methods for sending payment to Borneo Dream – various credit card payment options plus bank transfers. We hope that our customers will find at least one of these payment methods to be a convenient and fair value option for them.

    We offer a range of payment options from buying your tour/package online via our website, paying by credit card or by sending a bank transfer. If you are already in Kota Kinabalu, Sabah then you can visit our Shop at Plaza Tanjung Aru to pay by cash or credit card or pay by cash deposit machine into our bank account at any Maybank Branch. Find out more about each payment option below.

    If you get into any difficulty sending us a payment – please send us an email and we will look into it from our end.

  • Buying via our online store - Stripe.com or Bank Transfer

    Buying tours, trips, dive equipment or clothing via our online store has never been easier. Once you have decided on your purchase and added it to your cart you can proceed to view your cart or head straight to checkout. Our checkout allows you to register to receive future special offers or you can use the guest checkout function. Once you have filled out all the necessary information and checked any dates or availability with our sales office it is time to pay. We offer two methods of payment on the website.

    You can pay by credit or debit cards plus ApplePay and GooglePay using our Stripe.com Payment Gateway. Unfortunately, there is a charge for this that is levied by Stripe.com on to us. The charge is 3% on the transaction + RM 1.00. As we are in Malaysia 6% SST is also applied to this charge as well.

    What does this mean for you? We will not be passing on the charge to you but should we have to refund you or you request a refund and you paid by Stripe.com Then we will refund the amount paid less the Stripe.com charges as we do not get them back even if we refund a payment. Example – If you had paid RM 100.00 by Stripe.com we would refund you only RM 95.76 (Original amount less 3% + RM 1.00 x 6% SST).

    The second payment method we offer is direct bank transfer to our Malaysian account or if you are in Malaysia you can use the Maybank Cash Deposit Machines (CDM). Our bank details are as follows:

    • Account name: Borneo Dream Travel & Tours Sdn Bhd (please use our company name in full for the “Beneficiary account name” when sending payment)
    • Company registration number (if requested by your Bank): 788821K
    • Bank Name: Malayan Banking Berhad (or commonly known as ‘Maybank’)
    • Branch Address: Menara Maybank, Floor 8, 100 Jalan Tun Perak, Bukit Bintang, Kuala Lumpur, Malaysia, 50050
    • Account number: 510 143 111 363
    • SWIFT BIC: MBBEMYKL
    • Email for a payment notification: joanne@borneodream.com
  • Sending a Payment by SWIFT - International Electronic Bank Transfer

    You can send a SWIFT payment/transfer to our business account based in Sabah, Malaysia.

    Please note all bank charges for payments to Borneo Dream must be borne by the customer. You will need to send an equivalent amount that, when it is credited to our account, is the same as the invoiced amount or the amount we requested. Our account can only accept Malaysian Ringgit. If you send another currency such as US Dollar then this can delay the process and cause more bank and currency charges which will need to be borne by you.

    Our bank account details are as follows:-

    • Account name: Borneo Dream Travel & Tours Sdn Bhd (please use our company name in full for the “Beneficiary account name” when sending payment)
    • Company registration number (if requested by your Bank): 788821K
    • Bank Name: Malayan Banking Berhad (or commonly known as ‘Maybank‘)
    • Branch Address: Menara Maybank, Floor 8, 100 Jalan Tun Perak, Bukit Bintang, Kuala Lumpur, Malaysia, 50050
    • Account number: 510 143 111 363
    • SWIFT BIC: MBBEMYKL
    • Email for a payment notification: joanne@borneodream.com

    When you send a bank transfer to us we need you to do the following:-

    • Put your surname and/or invoice number in the reference field in order for us to process the payment.
    • Please confirm by email when you have sent a payment (deposit or full payment) to us. Email the Dream Team with your surname, invoice number and total amount paid. If you get a payment completion reference number then please include it.
  • Sending Bank Transfer from a Malaysian Bank Account

    For those with a Malaysian Bank Account, you can choose to send an online bank transfer to our Maybank Account (Account name is Borneo Dream Travel & Tours Sdn Bhd and our account number is 510 143 111 363). Please email a copy of the transfer confirmation slip to joanne@borneodream.com once payment has been sent.

  • Already in Kota Kinabalu, Sabah?

    If you are already in Kota Kinabalu, alongside buying online via our website, you can choose between the following payment options too:

    Come and visit our Sales Office located in Kota Kinabalu at F-G-1 Plaza Tanjung Aru, Jalan Mat Salleh (09:00 – 18:00, Mon-Sat). You can pay by cash or by VISA/Mastercard credit card.

    Visit a Maybank outlet to pay cash in via the cash deposit machine. We then need you to take a photo of the deposit receipt with your phone and email it to us at info@borneodream.com. Our account number is as follows:

    • Account name: Borneo Dream Travel & Tours Sdn Bhd
    • Maybank Account number: 510 143 111 363
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