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Coral Reef Conservation Day Tour

RM295.00 RM250.00

The Coral Reef Conservation Day Tour provides an introduction to coral reefs, threats impacting them and what we can do as individuals to protect them. During the day you will join three guided snorkeling sessions and learn about the complexity of the coral reef ecosystem and learn basic skills for measuring and assessing the health of a coral reef. Tied together with informative, educational briefings you’ll end the day taking away actions you can make as an individual to help protect our coral reefs. An ideal choice for families, groups of friends and school teams on the expedition who are wanting to join an educational tour and make a positive difference.

PLEASE NOTE – Due to current restrictions in place to limit the numbers on boats to avoid the further spread of Covid-19. Thus we are limited to only 6 customers per boat plus crew. So, before click and buying please contact us via WhatsApp 0178118149 to confirm the price (as this depends upon group size and any existing bookings/enquiries) and availability of the activity. Many thanks, Borneo Dream #besafe #enjoylife

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Coral Reef Conservation – Education and Position Action in Borneo, Malaysia

Coral Reefs cover less than 0.1% of the sea bottom, yet are home to nearly 33% of all known fish species – they are home to an incredible array of organisms and biodiversity (just like rainforests). Coral reefs are one of our planet’s most amazing natural ecosystems. The Coral Reef Conservation Day Tour provides an introduction to the Coral Reef ecosystem helping you to appreciate the complexity of coral reef habitats and why they are important. You will also learn about threats impacting the existence of coral reefs and what you can do as an individual to help protect them

The Coral Reef Conservation Tour activities will take place in the tropical waters of Tunku Abdul Rahman Marine Park located in front of Kota Kinabalu, Sabah. With Kota Kinabalu’s waters being located within the ‘Coral Triangle’, where better to highlight the importance of issues affecting coral reefs such as the effects of global warming, impact fisheries and marine pollution. During the Coral Reef Conservation Day Tour, you will learn about these issues and be encouraged to take action to protect our coral reefs by being environmentally responsible citizens.

Coral Reef Conservation – Snorkeling with a Positive Difference in Kota Kinabalu, Sabah

During our Coral Reef Conservation Day Tour, you will join three snorkeling sessions all guided by experienced PADI Professionals. The first session will introduce you to the vast range of life found on a coral reef and why they are referred to as the ‘Rainforests of the Sea’. The second snorkeling session will teach you basic fish identification skills – an important way of understanding the health of a coral reef over time. In the final snorkeling session, you will put into practice assessing a coral reef for both signs of good health and if it is under stress. These are complemented by educational briefings and a debrief at the end of your Coral Reef Conservation Day Tour.

At Borneo Dream, we offer a range of marine conservation-related activities which start with this one day Coral Reef Conservation Day Tour. We make sure with all our conservation activities are authentic and any ‘direct action’ taken by the participants during our marine conservation activities are having a positive impact on coral reefs and marine life, not a negative impact. As such, we endorse an approach of ‘Look, don’t touch’ and passive interaction with marine life during the Coral Reef Conservation Day Tour so we take away only positive memories and photos and leave the coral reef untouched.

If you are new to snorkeling and want to join the Coral Reef Conservation Day Tour we’d recommend you join our Guided Snorkeling Tour first to learn the basics of snorkeling and develop positive impact snorkeling skills. You will then be fully ready to get the most from the Coral Reef Conservation Tour with Borneo Dream.

Coral Conservation Day Tour in Tunku Abdul Rahman Marine Park

Trip Itinerary – Coral Reef Conservation Day Tour, Kota Kinabalu

08:45: Meet Borneo Dream Dive Crew at Jesselton Point Jetty in central Kota Kinabalu

09:10: Transfer by boat to the local marine park.

09:30: Briefing 1 – An Introduction to Coral Reefs, the ‘Rainforests of the Sea’

10:00 – 11:00: Snorkel Session 1 – Start the Coral Reef Conservation Day Tour with a short snorkelling skills orientation (for those new to snorkeling) followed by a guided tour of a tropical reef providing you with a glimpse of the vast range of life found on a coral reef and why they are referred to as the ‘Rainforests of the Sea’.

11:00 – 11:30 : Briefing 2 – Fish Identification. One of the key ways of understanding the health of a reef over time is by performing fish or coral species surveys to collect data on the volume and variety of species found.

11:30 – 12:30: Snorkel session 2 – During this snorkeling session you will learn basic fish identification skills which will help you identify characteristics of local fish families and species. During the lunch break, you’ll attempt to determine the identities of the fish species you see using fish identification slate/books and with the help of your PADI Snorkel Guide.

12:45: Lunch at a cafe on an island in the Marine Park.

14:00 – 14:30: Briefing 3 – Coral Reefs in Peril. Learn about threats impacting reefs – natural threats and human-induced factors. Find out simple actions everyone can take to help protect our reefs.

14:30 – 15:30: Snorkel session 3 – How healthy is this reef? Positive signs? Negative signs?

15:45 – 16:15: De-Brief Of Days Activities and a positive action to take away from your Coral Reef Conservation Day Tour

~ 16:30: Arrive back at Jesselton Point Jetty, Kota Kinabalu.

Please note the timings above for the Coral Reef Conservation Day Tour are indicative and can be flexed by your PADI Instructor on the day.

Trip Pre-requisites – Coral Reef Conservation Day Tour

The Coral Reef Conservation Day Tour in Kota Kinabalu is available to anyone who is comfortable with snorkeling. There are no age restrictions but we ask that anyone under 18 yrs old is accompanied by a Parent or Guardian. For joining the snorkeling activities you should be able to swim and be in good health. The price for the Coral Reef Conservation Day Tour is based on a minimum of 4 persons per booking.

Trip Inclusions – Coral Reef Conservation Day Tour

  • Return boat transfers on one of our Borneo Dream boats from Jesselton Point Jetty.
  • Jesselton Point jetty fee and Sabah Parks island conservation fee.
  • Free use of our rental snorkel gear (mask, snorkel, full foot fins, shorty tropical 3mm wetsuit and life jacket if required).
  • Three (3) guided snorkel tours (subject to conditions on the day).
  • Instruction by one of our friendly experienced PADI Professionals.
  • Activities as per the Coral Reef Conservation Day Tour itinerary. Guiding for the snorkelling sessions in small groups (maximum 6 persons per Snorkel Guide).
  • Lunch at a cafe on an island in the Marine Park (choose from a range of meal options).
  • Free flow water and snacks (biscuits/sweets) on our boats.
  • 0% Sales & Service Tax on the tour price.

Trip Exclusions – Coral Reef Conservation Day Tour

  • Hotel transfers – as most Lodges/hotels in central KK are a short walk from Jesselton Point Jetty it is often just a short walk for the team to the Jetty and is more environmentally friendly.
  • We suggest you bring a small change for ice cream or a soft drink at lunchtime.
  • Camera with underwater housing is available for daily rental (advance booking required).

Recommended Packing List For Your Coral Reef Conservation Day Tour

Swimwear, towel, dry clothes, suntan lotion, sun hat and sunglasses.

Notes

A PADI Liability Release Form must be signed by the participant before the tour commences. Any participant under 18 years is supervised by a parent or guardian at all times.

Please note we do not include Coral Planting as part of our Coral Reef Conservation Day Tour. When coral dies it forms a substrate on which new corals grow. If you remove a coral, shell or animal you can disturb the delicate balance and add to the depletion of a coral reef site for future generations.

What are you waiting for? Book your Coral Reef Conservation Day Tour in Kota Kinabalu, Sabah today.

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Best Snorkeling in Kota Kinabalu, Sabah

  • Which is the best island for snorkeling in Sabah?

    In terms of ease of access and affordability, the best islands for snorkelling at in Sabah are located within Tunku Abdul Rahman Marine Park. The Marine Park which is located in front of Kota Kinabalu is home to five islands – Sapi, Gaya, Mamutik, Manukan and Sulug – and each of them is fringed by coral reefs. The three islands with beaches open to the public offer snorkeling from the beach in a cordoned-off area, although the best snorkeling in the Marine Park is to be had from a boat along with coral reef sites away from the busy beaches.

    For that perfect island getaway experience, you should check out Lankayan Island located in the Sulu Sea accessible via Sandakan on the east coast of Sabah. Lankayan offers world-class snorkeling right from the shore and with just one Resort located on the island, you will feel like you have the white sandy beach and fringing coral reefs almost to yourself. The shallow waters are typically beautifully clear offering easy sightings of turtles, rays, and a range of tropical fish life from the beach.

    The dream for non-divers visiting Sabah is to go snorkeling at world-famous Sipadan. However this it not that easy to do as only a selection of Resorts / Operators will allocate Sipadan permits to snorkelers (most allocate them to diving guests only). One Resort who takes snorkelers to Sipadan is Mataking Reef Island Resort (subject to permit allocation).

  • What is the best time to snorkel in Malaysia?

    Malaysia is split across two landmasses, Penisular Malaysia and Malaysian Borneo (Sabah and Sarawak), and the best season for snorkeling differs across these locations. 

    Peninsular Malaysia has an annual monsoon season (from April to October in the southwest, and October to February in the northeast) so you’d avoid these times if snorkeling is on your ‘to-do list’ for your holiday. 

    Sabah, Northern Borneo is known as the ‘Land Below the Wind’ a phrase used by seafarers in the past to describe all the lands located below the typhoon belt, so free from climatic disturbances and typhoons. This makes Sabah a 365 days a year location for holidays with snorkeling offered all year round, albeit the months at the start of the Dry Season (April – June) usually offer the calmest, driest weather perfect for snorkeling.

  • Will we still go snorkeling if it is raining?

    The quick answer is “yes”. Sabah has a tropical climate and as part of this, we will typically have some tropical rain later in the day on most days. This rain is warm, often a welcome relief and for most activities does not stop play. Specifically for our snorkeling activities from Kota Kinabalu:-

    • It is still safe to snorkel when it’s raining.
    • You won’t get cold if it rains as the sea temperature, for most of the year, is a toasty 28C – 30C. We also provide all our snorkeling customers with 3mm tropical wet suits for thermal protection.
    • The tropical marine life will still be there to see as you enjoy your snorkeling activity.

    Whilst Sabah’s tropical climate means there’s a good chance it will rain at some point during your holiday, it’s this climate that also supports the rainforest, and it’s inhabitants, found here. Most days in Sabah, especially during the Dry Season, start off with blue sky, sunshine and a calm breeze with a chance of rain typically later in the day, evening or night time. As long as you come on holiday prepared for a hot, humid and sometimes wet tropical climate you will have a great time!

  • Kota Kinabalu tours

  • What is there to do in Kota Kinabalu in 2 days?

    Kota Kinabalu, the capital of Sabah, is the starting point for most holidays to Sabah. From Kota Kinabalu, most visitors go to explore other parts of Sabah whether it be on a tour from Kota Kinabalu (to go rafting, biking, climbing Mount Kinabalu etc.), or via a short internal flight to visit other parts of Sabah like the Kinabatangan River or Danum Valley. If you have a couple of days free in Kota Kinabalu during your holiday then there is surprisingly quite a bit you can do and see on your doorstep.

    On the first day, you can explore the city with its many attractions. At the start of the day visit the Kota Kinabalu Wetland Ramsar Site, a bird sanctuary close to the city centre. You could then choose to walk up Signal Hill to enjoy views out over the City from Signal Hill observatory platform, visit the Sabah State Museum for a walk through Sabah’s history or explore the handicraft market located on the waterfront. Visit the Atkinson Clock Tower, the oldest building in Kota Kinabalu, or one of the famous Mosques in Kota Kinabalu – Kota Kinabalu City Mosque (‘Floating Mosque’) or the State Mosque. Later in the day watch the sunset from Tanjung Aru Beach before heading back into the city centre for a spot of early evening shopping. Finally, choose from one of the many local cafes and restaurants for a tasty meal to end the day. 

    For your second day visit the local islands in Tunku Abdul Rahman Marine Park. The Marine Park is located in front of Kota Kinabalu and easily accessible via a boat transfer from Jesselton Point Jetty. You can choose to join an organised day tour to help you get the most from your visit to the Marine Park whether it be a Snorkeling Trip or going scuba diving to explore the tropical waters. You could also choose to visit the islands independently via an island transfer service and chill out on one of the public beaches on the islands in the Marine Park. Sun, tropical sea, sand – a perfect way to spend a second day in Kota Kinabalu.

  • General frequently asked questions

  • What is Borneo known for?

    Borneo is the third-largest island in the World and is known for a range of things that help make it a special place to visit, and on the bucket list for many travellers. From it’s an amazing range of wildlife including the Bornean Orangutan, it’s ancient rainforests (some of the oldest in the World), world-class diving at Sipadan through to the highest peak in South East Asia – Mount Kinabalu. Borneo is one of the most biodiverse places on the planet, being home to an estimated 15,000 different plant species including the World’s largest flower – the Rafflesia. Borneo is also famous for its rich culture and is home to > 200 tribes each with their own traditions, dialect, dishes, type of home they live in etc. The most famous tribe from Borneo are the headhunters (Murut tribe). 

  • Is Sabah a country?

    Sabah is a state of Malaysia located in northern Borneo. Borneo is home to four political regions: Kalimantan belongs to Indonesia, Sabah and Sarawak are part of Malaysia (often referred to as Malaysian Borneo), and the sultanate of Brunei.

  • Can you fly direct to Borneo?

    To fly to Sabah, Borneo you need to fly to one of three airports – Kota Kinabalu airport (BKI) the main gateway to Sabah, Sandakan airport (SDK) on the east coast and Tawau airport (TWU) on the south coast. Which airport you fly in to/out of depends upon your itinerary and your flight route to Sabah. There are currently direct flights to an airport in Sabah from a range of airports in South East Asia with most direct routes being via Kuala Lumpur, Singapore or Hong Kong. More recently you can fly direct to Kota Kinabalu (BKI) from South Korea, certain cities in China, Taiwan, Japan and the Philippines. For other parts of Borneo, you can fly to Sarawak’s Kuching airport and Brunei’s Bandar Seri Begawan airport.

  • What language is spoken in Sabah, Borneo?

    Bahasa Malaysia (Malay) is the official language spoken in Sabah. Other widely spoken languages include a range of Chinese dialects (such as Mandarin), Tamil and English. All the indigenous tribes also speak their own language – in Sabah the indigenous people speak Dusun and Kadazan, Bajau, Murut, Lun, Bruneian, Rungus, Bisaya, Iranun, Bawang, Sungai, Suluk, and Sama. For travellers visiting Sabah, you will find English is fairly widely spoken and understood in most areas you would visit, although if you tried to speak a few words in Malay it would go down a treat.

  • Which currency is used in Sabah?

    The Malaysian Ringgit is the currency of Malaysia. The currency code for Ringgit is MYR and the currency symbol is RM. We will quote all our prices using RM.

  • Is Malaysian Borneo expensive?

    Borneo may not be as cheap as some other countries in South East Asia, however, you can still have an affordable holiday here and experience some of the best Sabah has to offer. There are activities and accommodation for those on a budget, as well as more luxurious options for those wanting the 5* experience. The same goes for eating out you can eat very cheaply at a local cafe or food court, or you can choose to eat in a more expensive restaurant catering for the tourists coming here. Sabah, Borneo can be as cheap or as expensive as you want to make it means it is still a travel destination most can consider visiting.

  • Is it safe to go to Sabah?

    Sabah in general is a safe place to visit. There were over 4 million visitors to Sabah in 2019 and the vast majority of these visitors enjoyed trips to Sabah without incident.

    In recent years Sabah has put in place enforced security practices, via ESSCOM, to ensure Sabah remains a safe location to visit – these are focused on the south of Sabah (Semporna area) and the islands off the south and east coast of Sabah including those located near Sipadan. You can read the latest Travel Advice from Sabah Tourism.

    At Borneo Dream, we put our customer’s safety first. We ensure a safe environment is offered to our customers during their holiday in Sabah – whether it be suggesting restaurants to our customers, visiting the Kinabatangan River, white water rafting along Padas Gorge through to trekking in the jungle. We still suggest our customers take extra care if they go off exploring independently – this is the same for most other safe countries you could visit in the world.

    We do recommend you also read your country’s FCO Travel Advice for Sabah (Malaysia). You can also email the Borneo Dream Team with any questions or concerns you may have about visiting a specific location in Sabah and we’ll provide honestly informed feedback.

  • Will we still go diving or snorkelling if it is raining?

    The quick answer is “yes”. The longer answer for why rain does not ‘stop play’ when scuba diving or snorkeling in the tropical waters of Sabah:-

    • It is still safe to snorkel and dive when it’s raining.
    • You get wet in the sea when snorkelling or diving, you are not going to get any wetter if it rains.
    • You won’t get cold if it rains as the sea temperature, for most of the year, is a toasty 28C – 30C and even the rain is warm. Nice! We also provide all our divers and snorkelling customers with 3mm tropical wet suits for thermal protection.
    • The marine life doesn’t care if it rains and will still be there to see as you enjoy your scuba diving or snorkelling activity.

  • What will the weather be like when we are on holiday in Sabah / on my trip?

    Sabah has two seasons – The ‘Dry Season’ and the ‘Wet Season’. However, during the whole year we have a fairly constant temperature and humidity level – Sabah has a tropical hot and very humid climate. Most days normally start off with blue sky, sunshine and a calm breeze. Most days throughout the year we have a chance of rain typically later in the day, evening or night time – this is due to clouds building up during the day on the Crocker mountain range which rolls down into Kota Kinabalu normally during afternoon or evening.

    Online weather reports for Sabah will always say there is a chance of rain or thunderstorms every day in Sabah. This is true I that later each day we could get some tropical rain. But no-one can predict accurately what exactly the weather will the next day, the next week or the next month. All we’d say is don’t let weather reports rule what activities you choose to join. As long as you come on holiday prepared for a hot, humid and sometimes wet tropical climate you will have a great time!

    Find to more about Sabah, and Sabah’s climate, on Sabah Bah web site

  • Is it safe to visit Sabah, Malaysian Borneo?

    At Borneo Dream, we put our customer’s safety first. We have been operating in Sabah, Borneo since 2007 and all of our customers have experienced safe, enjoyable holidays. We ensure a safe environment is offered to our customers – whether it be suggesting restaurants to our customers to eat at in Kota Kinabalu, staying at a lodge along the Kinabatangan River, white water rafting along Padas Gorge or staying at an Island Resort. There are a small number of areas we suggest our customers take extra care if they go off exploring independently – this is the same as most other safe countries to visit in the world.

    Sabah itself has put in place enforced security practices over recent years to ensure Sabah remains a safe location to visit – these are focused on the south of Sabah (Semporna area) and the islands off the south and east coast of Sabah including those located near Sipadan. You can read the latest Travel Advice from Sabah Tourism

    We do recommend you also read your country’s FCO Travel Advice for Sabah (Malaysia). You can also email the Borneo Dream Team with any questions or concerns you may have about visiting a specific location in Sabah and we’ll provide honestly informed feedback.

  • Should I take malaria tablets for my Borneo holiday?

    Borneo typically as a whole is classified as a ‘high risk’ area for malaria. In reality, there will be areas in Borneo that are higher risk – like inner rainforests and rural areas – and areas in Borneo that are a lower risk which typically includes most of the places tourists visit in Sabah e.g. Kota Kinabalu, Kinabatangan Wildlife Sanctuary etc. We would always recommend you seek your Doctors advice on what medical precautions you should take when coming on holiday to Sabah, Borneo. It then comes down to the level of risk you want to take when coming on holiday regarding your health.

  • Can I book when we arrive in Kota Kinabalu?

    You can choose to wait until you arrive in Kota Kinabalu to book your trips. However, we’d always recommend you book your tours in advance if you are travelling to Sabah during a peak period, joining a specific tour really matters to you or you have limited time in Sabah (so little flexibility to join a tour on other dates).

    All the trips/packages we arrange for our customers in Sabah will be subject to availability. Some tours do tend to get fully booked in advance throughout the year as there is limited capacity and they are very popular e.g. Turtle Island, Resorts near Sipadan and climbing Mount Kinabalu. During peak periods in Sabah other tours/activities can also get fully booked e.g. Kinabatangan River packages and our own diving and snorkeling trips.

  • Which currency is used in Sabah, Borneo? What is the difference between MYR and RM?

    The Malaysian Ringgit is the currency of Malaysia. The currency code for Ringgit is MYR and the currency symbol is RM. We will quote all our prices using RM.

  • Can you look after my child/children while I join an activity?

    We help many families come on holiday to Borneo and organise tours that the full family can enjoy together. During activities, our guides and PADI Professionals are there to provide advice, tuition and supervise the activities they are running. We do not employ qualified childminders. As a parent, you are responsible for the child or children in your care and are required to supervise and be with them during all activities. This is for your child’s safety and protection, as well as helping you enjoy your time together as a family.

  • Best time to go to Borneo to see Orangutans?

    During the period of March to October is the best time to visit Borneo and see the Orangutans. This is when the weather is at its hottest but more importantly driest. The daily air temperatures range from 27°C to 32°C with humidity hitting 80% often. Orangutans can be sited at Sepilok Orangutan Rehabilitation Centre or on one of our many Kinabatangan River cruises.

  • What is the weather like in Borneo?

    Borneo is a tropical destination located approximately 6 degrees north of the equator. Let’s look at three destinations located in Sabah. Sabah is the northern Malaysian State of Borneo. On the west coast of Sabah is it’s capital Kota Kinabalu and on the east coast, we have Sandakan they are approximately 180Km apart. 125Km South of Sandakan is Danum Valley.

    Kota Kinabalu – The rainfall of 85 to 317mm per month with the wetest months being September till January. Temperatures are prerty steady at 31°C to 32°C.

    Sandakan – The rainfall of 120 to 450mm per month with the wetest months being August till February. Temperatures are prerty steady at 29°C to 33°C.

    Danum Valley – The rainfall of 165 to 220mm per month with the wetest months being October till January. Temperatures are prerty steady at 27°C to 29°C.

  • Terms & Conditions

  • Making a booking

    Please provide all information requested to help us manage your reservation and booking as quickly as possible. Please book as early as possible to avoid disappointment. Late bookings, less than thirty (30) days from your arrival date, will be accepted subject to availability. All late booking requests must be accompanied by full payment.

  • Our Prices

    All of our prices are quoted in RM (Ringgit Malaysia). Our quotes are valid for 30 days from date of issue. Our prices include current taxes as follows – 0% Sales & Service Tax as applicable from 6th May 2019.

  • Paying for your holiday

    • A 30% non-refundable deposit of the total booking cost is required to confirm your reservation.
    • Full payment is required 30 days before arrival. Failing to do this could result in the cancellation of your reservation.
    • There are a few ways to send us a payment – send a SWIFT Payment (Electronic International Bank Transfer), pay via MOLpay/NBePay (credit card), pay via PayPal or we can process your credit card locally (VISA, Mastercard, AMEX):
      • Our PayPal (paypal@borneodream.com) Account will only accept payments in GBP or USD.
      • SWIFT Payments can only be sent in MYR, GBP or USD.
      • All bank charges, credit card charges & PayPal charges for payments to Borneo Dream are to be borne by the customer.
    • Please note that some of the trips we arrange with Suppliers work to different payment terms (for example, for Mount Kinabalu trips full payment is required within 5 working days of making a reservation). Were this is the case we will advise you at the reservation and booking stage.

  • If you need to cancel your booking at the last minute

    For courses, trips and packages provided by Borneo Dream (Borneo Dream scuba diving and snorkeling trips and courses only) the following cancellation policy will apply:

    • If you cancel > 30 days from date of your trip/course/experience, we will charge the 30% non-refundable deposit (for the total package cost).
    • If you cancel between 15 – 30 days from date of your trip/course/experience, we will charge 50% the total package cost.
    • If you cancel within 14 – 7 days or less from the date of your trip/course/experience, we will charge 75% of the total package cost.
    • If you cancel within 6 days or less from the date of your trip/course/experience, we will charge 100% of the total package cost
    • If you fail to turn up for a trip (“no show”) you will still be charged the full package cost.
    • We will not refund in respect of any unused services (or part) included in a package.

    Our chosen Suppliers for land trips, Sabah diving packages, transport and room bookings will charge late cancellation fees in line with their own cancellation policy, and depending on the circumstances. The cancellation fees charged by them will be charged to you by Borneo Dream.

    For Mount Kinabalu trip bookings (climbing Mount Kinabalu) 30% of the upfront full payment is a ‘non-refundable deposit’. The remaining 70% is fully refundable should you cancel the booking more than 60 days before the trip date.

    Please note for Turtle Island bookings that Turtle Island Resort charges an extra fixed cancellation fee for cancellations. This fee is over and above what has been paid for the trip. This means if you cancel a booking at Turtle Island they will charge an extra amount which you will need to pay. We recommend you only book Turtle Island Resort if you are 100% certain you will go on the trip (including after checking your country’s FCO Travel Advice for Islands off the east coast of Sabah).

    For the 4D3N Mount Trusmadi trip and the Danum Valley Field Center Tour the cancellation policy is as follows:-

    • 90 – 46 days prior to arrival a 25% cancellation fee will apply
    • 45 – 22 days prior to arrival a 50% cancellation fee will apply
    • 21 – 0 days prior to arrival a 100% cancellation fee will apply

    No partial or full refunds will be given for an uncompleted PADI course, diving or snorkelling trip with Borneo Dream. If you decide during your course/trip you do not want to continue we will offer you our ‘Unguided Snorkeling Trip’ as an alternative for the remaining part of your course/trip.

    What happens if we need to change your booking:

    • Although every effort will be made to operate the trips as advertised, Borneo Dream reserves the right (at our sole discretion and without penalty) to make alternative arrangements as it sees fit if caused by poor weather conditions, technical problems to vehicles, flight delay or other circumstances beyond their control necessitate.
    • Where it is in the interest of tour/trip/course members that an itinerary be altered, such alterations may be made without penalty to the company.
    • If a Borneo Dream Tour (snorkelling and/or scuba diving tour run by Borneo Dream) is cancelled prior to the date of departure, due to circumstances beyond our control we will refund all money paid by our booked customers.
    • In the event of one of our suppliers cancelling a tour, we will make every endeavour to ensure full reimbursement but where a supplier has a policy of retaining any fees or charges we will have to defer to their policy.

  • Move/Re-schedule your Turtle Island and/or Kinabatangan River Cruise

    If  you wish to re-schedule/move your adventure we will need your new dates ASAP. The dates must be in the same calendar year as the original trip. Subject to availability you will be charged RM 250.00 as a ‘Change of Booking Fee’ plus any other costs due to price increases, supplier cancellation charges or seasonal variations. This can only be done once.

  • Our liability

    We act as an agent for airline, hotel, ‘Explore Tours’ and in some cases, transport companies assume no liability in connection with their services. Borneo Dream will not be responsible for any act, omission, error or any injury, delay, irregularity, government regulations, theft or strikes over which it has no control.

  • Diving and Conservation Permit

    Like with all great Natural Marine Parks around the globe such as the Ras Mohammed Marine Park in Egypt, The Cayman Islands, Maldives etc., the Local Governments and Authorities impose local Permit charges to all guest and visitors alike. Here in Sabah, Malaysian Borneo we have several marine parks of this type, such as Tunku Abdul Rahman Marine Park (TARP) just outside Kota Kinabalu (KK), one near Pulau Tiga, Turtle Islands Park and Pulau Sipadan to name but a few.

    The following charges will apply to all our guests and will either be collected in advance or on the day of the activity:-

    • Go Ashore (Known as the Marine Park Conservation Fee) – On any of the islands in the Tunku Abdul Rahman Marine Park (TARP), Pulau Tiga and Turtle Islands Park it is RM 1 for Malaysians below 18 years and RM 3 for those older. For Non-Malaysians RM 6 for below 18 years and RM 10 for those older. This is per person per day.
    • Scuba Diving (Known as the Diving Permit) – Within the Tunku Abdul Rahman Marine Park (TARP), Pulau Tiga and Turtle Islands Park is RM 20.00 for Malaysians and RM 50.00 for Non-Malaysians. This is per diver per day.
    • Scuba Diving Courses – Within the Tunku Abdul Rahman Marine Park (TARP), Pulau Tiga and Turtle Islands Park is MYR 20.00 for Malaysians and MYR 50.00 for Non-Malaysians. This is per diver for the duration of the course.

    If another operator says that he has included the Marine Park fees, I would ask you to request a valid “Sabah Parks” receipt on office Sabah Parks paper.

  • Sending a Payment

  • Overview

    We offer a range of payment methods for sending payment to Borneo Dream – various credit card payment options plus bank transfer. We hope that our customers will find at least one of these payment methods to be a convenient and fair value option for them.

    We offer a range of payment options from buying your tour/package on-line via our web site, paying by credit card or by sending a bank transfer. If you are already in Kota Kinabalu, Sabah then you can visit our Shop at Wisma Sabah to pay by cash or credit card or pay by cash deposit machine into our bank account at any Maybank Branch. Find out more about each payment option below.

    The credit card procedures we follow for RAZER Merchant Services and processing your credit card locally (Card Holder Not Present) are set by our Malaysian Banks as part of having a Business Account with them. These procedures may not be as efficient as Banks in some other countries however we will do our best to make it as easy as possible for you to pay using these methods.

    For currency conversions, you may use the exchange rates on XE.com Universal Currency Converter as an indication. Please note the exchange rates used by each Bank can differ to those on xe.com – this is primarily due to the commission banks build into their exchange rates. If, after foreign currency conversions, you overpay or underpay then we can arrange any payment difference to be sorted once you are in Sabah.

    If you get into any difficulty sending us a payment – please send us an email and we will look into it from our end.

  • Buying your Trip On-line via our Web Site - 3.2% (+ RM1.06) Fee via Stripe

    You can easily buy your tour or course via our on-line shop using a debit or credit card. Before you buy your tour via our on-line Shop we ask that you contact us first to make a booking, then go and buy your trip via our on-line Shop. Here are the simple steps you need to follow in order to buy your adventure on-line:

    • Browse through Our On-line Store and find the item or items you want.
    • Select any options you require and the quantity and hit the Add to Cart button. You will have to register first if you have not shopped with us online before. When registering it is important you complete as much of the required information as possible and that your address matches the billing address for the debit or credit card you use to buy via our online shop.
    • Once you have added all your required items to your cart then click the ‘My Cart’ icon in the top right of your browser window. Choose either ‘View Cart’ or ‘Checkout’. Following the on-screen instructions.
    • If you select the ‘View Cart’ option you can add/remove items from your cart, and change quantities you want to buy. Once you have finished shopping, and your Cart is correct, then hit ‘Proceed to Checkout’.
    • You will come to a ‘Secure Checkout’ Page. There is a ‘My bookings request’ box where you can add information about your preferred dates for your trip/course, plus any additional booking information.
    • After entering all your debit/credit card information it’s time to pay. Click on ‘Place Order’ at the bottom of the page and your card payment will be processed.
    • Once your payment has been processed successfully your Order and payment details will be emailed through automatically to yourself and the Borneo Dream Team. We will then email you within 24 hours of receipt with an update regarding your Booking.

  • Payment link via RAZER Merchant Services (Secure On-line Credit Card Payment) - 3% Fee

    If you would like to pay via RAZER Merchant Services please let us know first. We will then send you a ‘Payment Link’ by email. When you receive this email please follow the instructions enclosed within the email.

    When you click on the RAZER Merchant Services payment link you will have a range of payment options to choose from including Visa, Mastercard, Alipay and UnionPay. Select the payment option that best works for you.

    Please note the following when paying via RAZER Merchant Services:

    • Please include a daytime contact telephone number when making your credit card payment. If we need to check anything about your payment we will call you.
    • You will go through ‘Verified by Visa’ or ‘MasterCard SecureCode’ as part of the payment process.
    • If your payment does not go through ‘Verified by Visa’ or ‘MasterCard SecureCode’ we will need you to complete a ‘CCverify agreement’ form. This is a simple form and is a measure aimed at minimising credit card fraud and is there to protect you. We will email this form to you if it is required.

  • Processing your Credit Card Locally (Cardholder Not Present) - 2.5% Fee

    To process your credit card locally we will need you to send copies of the following to Borneo Dream:

    • Signed authority form
    • The front of your credit card
    • A copy of your passport

    These copies can be sent to Borneo Dream by email (scanned copies or digital photos) or faxed to us. There will be a 2.5% credit card charge for processing your payment this way (for payments using a Visa or MasterCard credit card). Please note if you pay using an American Express credit card there is a 5% credit card charge.

  • Sending a Payment by SWIFT - International Electronic Bank Transfer

    You can send a SWIFT payment / transfer to our business account based in Sabah, Malaysia.

    Please note all bank charges for payments to Borneo Dream must be borne by the customer. You will need to send an equivalent amount that, when it is credited to our account, is the same as the invoiced amount (in RM, Malaysian Ringgits).

    Our bank account details are as follows:-

    • Account name: Borneo Dream Travel & Tours Sdn Bhd (please use our company name in full for the “Beneficiary account name” when sending payment)
    • Company registration number (if requested by your Bank): 788821K
    • Bank Name: Malayan Banking Berhad (or commonly known as ‘Maybank’)
    • Branch Address: Menara Maybank, Floor 8, 100 Jalan Tun Perak, Bukit Bintang, Kuala Lumpur, Malaysia, 50050
    • Account number: 510 143 111 363
    • SWIFT BIC: MBBEMYKL
    • Email for a payment notification: joanne@borneodream.com

    When you send a bank transfer to us we need you to do the following:-

    • Put your surname and invoice number in the reference field in order for us to process the payment.
    • Please confirm by email when you have sent a payment (deposit or full payment) to us. Email the Dream Team with your surname, invoice number and total amount paid. If you get a payment completion reference number then please include it.

  • Sending Bank Transfer from a Malaysian Bank Account

    For those with a Malaysian Bank Account you can choose to send on-line bank transfer to our Maybank Account (see Bank account details above). Please email a transfer confirmation slip to joanne@borneodream.com once payment has been sent.

  • Already in Kota Kinabalu, Sabah?

    If you are already in Kota Kinabalu, alongside buying on-line via our web site, you can choose between the following payment options too:

    Come and visit our Sales Office located in central Kota Kinabalu at G27 Wisma Sabah, Jalan Tun Fuad Stephen (09:00 – 18:00, Mon-Sat). You can pay by cash or by VISA / Mastercard credit card (2% credit card fee).

    Visit a Maybank outlet to pay cash in via the cash deposit machine. We then need you to take a photo of the deposit receipt with your phone and email it to us at info@borneodream.com. Our account number is as follows:

    • Account name: Borneo Dream Travel & Tours Sdn Bhd
    • Maybank Account number: 510 143 111 363

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