A 30% non-refundable deposit of the total booking cost is required to confirm your reservation.
Full payment is required 30 days before arrival. Failing to do this could result in the cancellation of your reservation.
There are a few ways to send us a payment – send a SWIFT Payment (Electronic International Bank Transfer), pay via MOLpay/NBePay (credit card), pay via PayPal or we can process your credit card locally (VISA, Mastercard, AMEX):
Our PayPal (firstname.lastname@example.org) Account will only accept payments in GBP or USD.
SWIFT Payments can only be sent in MYR, GBP or USD.
All bank charges, credit card charges & PayPal charges for payments to Borneo Dream are to be borne by the customer.
Please note that some of the trips we arrange with Suppliers work to different payment terms (for example, for Mount Kinabalu trips full payment is required within 5 working days of making a reservation). Were this is the case we will advise you at the reservation and booking stage.