A 30% non-refundable deposit of the total booking cost (Land tours and packages only with a value of more than RM 2500.00) is required to confirm your reservation.
On trips, tours and packages with a total cost of less than RM 2500.00 then full payment is required at the booking stage.
Full payment must arrive 45 days before the trip/tour start date – Failing to do this could result in the cancellation of your reservation.
There are a few ways to send us a payment – send a SWIFT Payment (Electronic International Bank Transfer), pay via Stripe.com (via credit card on our online shop) or we can process your credit card locally (VISA or Mastercard):
SWIFT Payments can only be sent in MYR, GBP or USD.
All bank charges and credit card charges for payments to Borneo Dream are to be borne by the customer.
Please note that some of the trips we arrange with Suppliers work to different payment terms (for example, for Mount Kinabalu trips full payment is required within 5 working days of making a reservation). Were this is the case we will advise you at the reservation and booking stage.