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Paying for your holiday

  • A 30% non-refundable deposit of the total booking cost (Trips, tours and packages more than RM 1000.00) is required to confirm your reservation.
  • On trips, tours and packages with a total cost less than RM 1000.00 then full payment is required at booking stage.
  • Full payment must arrive 45 days before trip/tour start date – Failing to do this could result in the cancellation of your reservation.
  • There are a few ways to send us a payment – send a SWIFT Payment (Electronic International Bank Transfer), pay via Stripe.com (via credit card on our online shop) or we can process your credit card locally (VISA or Mastercard):
    • SWIFT Payments can only be sent in MYR, GBP or USD.
    • All bank charges and credit card charges for payments to Borneo Dream are to be borne by the customer.
  • Please note that some of the trips we arrange with Suppliers work to different payment terms (for example, for Mount Kinabalu trips full payment is required within 5 working days of making a reservation). Were this is the case we will advise you at the reservation and booking stage.

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