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Paying for your holiday

  • A 30% non-refundable deposit of the total booking cost is required to confirm your reservation.
  • Full payment is required 30 days before arrival. Failing to do this could result in the cancellation of your reservation.
  • There are a few ways to send us a payment – send a SWIFT Payment (Electronic International Bank Transfer), pay via MOLpay/NBePay (credit card), pay via PayPal or we can process your credit card locally (VISA, Mastercard, AMEX):
    • Our PayPal (paypal@borneodream.com) Account will only accept payments in GBP or USD.
    • SWIFT Payments can only be sent in MYR, GBP or USD.
    • All bank charges, credit card charges & PayPal charges for payments to Borneo Dream are to be borne by the customer.
  • Please note that some of the trips we arrange with Suppliers work to different payment terms (for example, for Mount Kinabalu trips full payment is required within 5 working days of making a reservation). Were this is the case we will advise you at the reservation and booking stage.

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