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Buying via our online store – Stripe.com or Bank Transfer

Buying tours, trips, dive equipment or clothing via our online store has never been easier. Once you have decided on your purchase and added it to your cart you can proceed to view your cart or head straight to checkout. Our checkout allows you to register to receive future special offers or you can use the guest checkout function. Once you have filled out all the necessary information and checked any dates or availability with our sales office it is time to pay. We offer two methods of payment on the website.

You can pay by credit or debit cards plus ApplePay and GooglePay using our Stripe.com Payment Gateway. Unfortunately, there is a charge for this that is levied by Stripe.com on to us. The charge is 3% on the transaction + RM 1.00. As we are in Malaysia 6% SST is also applied to this charge as well.

What does this mean for you? We will not be passing on the charge to you but should we have to refund you or you request a refund and you paid by Stripe.com Then we will refund the amount paid less the Stripe.com charges as we do not get them back even if we refund a payment. Example – If you had paid RM 100.00 by Stripe.com we would refund you only RM 95.76 (Original amount less 3% + RM 1.00 x 6% SST).

The second payment method we offer is direct bank transfer to our Malaysian account or if you are in Malaysia you can use the Maybank Cash Deposit Machines (CDM). Our bank details are as follows:

  • Account name: Borneo Dream Travel & Tours Sdn Bhd (please use our company name in full for the “Beneficiary account name” when sending payment)
  • Company registration number (if requested by your Bank): 788821K
  • Bank Name: Malayan Banking Berhad (or commonly known as ‘Maybank’)
  • Branch Address: Menara Maybank, Floor 8, 100 Jalan Tun Perak, Bukit Bintang, Kuala Lumpur, Malaysia, 50050
  • Account number: 510 143 111 363
  • SWIFT BIC: MBBEMYKL
  • Email for a payment notification: [email protected]

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