Our Customers
Our customers come from a range of countries - Hong Kong, Singapore, Malaysia, Japan, Australia, England, Germany, Seychelles, India . . . the list goes on. Whilst they will all have their unique preferences, there are three things they all have in common as their reason for choosing to plan their trip or holiday with Borneo Dream - they value high quality, safety and enjoyment.
To ensure we provide a high quality, customer focused experience - from when they first contact Borneo Dream to the end of their trip to Sabah, Borneo - we actively encourage feedback from our customers as it is one of the best ways to ensure we are living up to your expectations.
To read a selection of our customer feedback please visit our blog website, ScubaAdviser or TripAdviser. Enjoy extracts from our customer feedback we have received during the past month below.
"…many thanks for your photos and your kind hospitality during my KK trip. it was really nice and I'll certainly recommend Borneo Dream to my friends. Thanks for your great tips in underwater photography and Sylvia is a great DM who told me some diving tips as well. Hong Kong is quite close to KK, so I'm sure I'll be back very soon." Wai Kit, Hong Kong, Leisure Diving Trip
"I had an absolutely wonderful day today with the boys. From skippering the rib to my 82 minute dive with Richard to seeing squid mating and laying eggs. It was brilliant. I have really enjoyed all three of my diving trips with you guys. Please pass my thanks onto Richard, Dion, Marali, Gon and Sylvia and thank you to both of you too." Clare, China, PADI Rescue Diver Course & Rebreather Leisure Diving
"Our family really enjoyed the short diving experience! I am impressed by the care and attention given by the instructors to the non-divers. Especially Gareth practically hand-holding my two girls to make sure they really know what to do in the waters. Given the short time, the dives are conducted in a professional, safe and fun manner which is very important for non-divers! Some of kids have indicated they want to come back for open water next time. Thank you guys!!" Wilfred, Singapore, PADI Discover Scuba Diving Experience
"Just want to thank you for all the arrangements you have made for all eight of us during our trip to Kota Kinabalu. It has made our trip really pleasant and I really appreciate your effort and patience with us. Please do tell Billy that I have also enjoyed myself learning from him as well." Emily, Singapore, PADI Advanced Open Water Diver Course
"Enjoyed the whole process from start to finish. Smooth and professional service the entire way and loved the dedication to making sure we had a great time." Fred, China, PADI Discover Scuba Diving Experience
Please take a moment and view the gallery below.
